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      Ancestry

      Engaged Employer

      Ancestry reviews

      3.5

      52% would recommend to a friend

      (786 total reviews)
      avatar

      Howard Hochhauser

      80% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Ancestry has an employee rating of 3.5 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      786 reviews
      1.0
      Feb 5, 2022

      Bad leadership

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team level dynamics are great, and people are really nice

      Cons

      This recent change in leadership is the worst. I have seen many restructuring during my tenure but this one has been the worst. People are afraid to ask questions to SLT and are working against unrealistic timelines without even knowing what needs to be done or why they are working on this.

      2.0
      Aug 3, 2021

      Product Organization Extremely Toxic

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      cool product with tangible challenges to tackle that makes a meaningful impact on people's lives

      Cons

      Culture is awful - managers don't care and can't prioritize decisions. Almost all of the PMs have left or are thinking about leaving. Only promote favorites, don't promote candidates who deserve it.

      1.0
      Aug 14, 2018

      Outsourced

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The people that you actually interface with, and spend your time with are usually great. - The pay was ok. - The corporate office in Lehi is nice.

      Cons

      - Almost all of the Member Services employees are being outsourced to a 3rd party customer service company. - Leadership is lacking. Beneficial action from leadership is lacking at all levels. - Decisions being made at the company always had the "business need" first, and the employee's need second. When things get tough, the employee will be the first to go. This is evident in this current outsourcing, and previous layoffs. - There seems to be a good amount of bureaucracy in the company. It seemed like almost all decisions that would benefit everybody and save money and frustration, took a long time to get implemented.

      Viewing 85 - 87 of 786 Reviews
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      Glassdoor has 910 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.