Ancestry reviews

3.5

52% would recommend to a friend

(786 total reviews)
avatar

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ancestry has an employee rating of 3.5 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

786 reviews
2.0
Apr 4, 2018
Recommend
CEO approval
Business Outlook

Pros

The work team leaders were knowledgeable in helping providing answers when you got stuck on a call. I loved the work at home environment and the opportunity to build my family tree on the company dime.

Cons

The customers were extremely rude and obnoxious. I worked call centers before but ancestry takes the cake. The low key racism you have to deal with and let slide with customers and the 9.00$/ hour pay was not worth my sanity.

4.0
Mar 22, 2018
Recommend
CEO approval
Business Outlook

Pros

-great coworkers -great atmosphere -tons of perks -minimal stress -great mission -great benefits -free workshops -12 week paid maternity leave after working full-time for a year

Cons

-Pay doesn't compare to other companies as well. Ancestry is well behind the general trends for compensation (at least for lower level workers). -It's also hard to tell which positions are where in the food chain a lot of the time, so if you want to move up in the company, it makes it harder to know which jobs to apply for--especially across departments.

Viewing 88 - 90 of 786 Reviews

Glassdoor has 910 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.