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      Ancestry

      Engaged Employer

      Ancestry reviews

      3.5

      52% would recommend to a friend

      (785 total reviews)
      avatar

      Howard Hochhauser

      80% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      785 reviews
      3.0
      Mar 28, 2023

      Okay job

      Accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Okay job for what it is worth

      Cons

      Not many that I can think of.

      2.0
      Mar 27, 2023

      If it seems too good to be true…

      Member services – learning and development specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Passionate employees who believe in the company mission - Flexibility of working from home for most positions - Resource groups and the ability to connect within the company

      Cons

      - Low pay. For my position, I was paid 20k less than the average starting salary for similar jobs. - Discriminatory pay. Member Services will pay you less than your male counterparts if you are female. - Member Services has a ‘Tenured club’ of employees that have been with the company for 9+ years. This group struggles with superiority and often puts down newer employees. - Lack of leadership skills and qualities in management (especially in the managers who have been with the company for more than six years) - Personal and professional development are limited to your exact role specifications. - Tenured management is reticent to accept new ideas or develop easier employee processes.

      3.0
      Mar 25, 2023

      Not Employee Friendly

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work from home, not rushed or on a time to deal with clients

      Cons

      Does not care about the employee concerns, proper training and making changes available to employees in a timely manner if at all.

      Viewing 172 - 174 of 785 Reviews
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      ReviewsAncestry reviews

      Glassdoor has 909 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.