Not what it is made out to be.
Pros
Good Benefits, Fitness center on site, good company gatherings. Decent Pay for most positions. I guess it's good job if you are just starting out.
Cons
Majority of people in supervisory roles have no business being in those roles. No real experience in leading a team and they are put in charge of 40-50 people right away. Not a good situation. Felt I had to be dishonest when trying to sell memberships. Monthly review process is kind of a joke since they keep changing the goals you are supposed to hit each month and they change what they are looking for all the time. Sales numbers can be hard to hit due to what they consider to be a sales call (wrong number counts as sales call) and their marketing practices work against the call center reps. Since they pay to come up first on a Google search, a lot of people think they are calling the actual service provider, so they are upset when they find out they are speaking to someone not with the provider and then even more upset when they find out they have to pay for service. I would think twice before accepting a position here if it is in the Sales or Service Call Center.