Pros
Casual dress code. Located near downtown. Free, on-site parking. Fitness center with personal trainer. Decent benefits. Quotas and QA reviews let you know what's expected of you, what you're doing wrong, and how to improve. You can leave work at work; don't have to take it home with you.
Cons
Low pay. Tedious work, but apparently that's since been largely automated in the data department after they laid off most of the department employees. They encouraged productivity and quality with quotas and QA reviews, but coworkers were more interested in doing the bare minimum so they could play on MySpace and discuss threesomes. Hostile work environment if you were there to work instead of play. Lot of passive aggressive bullying. Probably not the place for you if you're not interested in making work your social life. Less-than-stellar working conditions in winter. The data department worked in an old house where holes in the chimney were stuffed with Kleenex. Got pretty cold.