Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AnswerNet?

46% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 20 reviews)); "Great management" ((in 14 reviews)); "Flexible hours when you need them" ((in 8 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 18 reviews)); "Training is also poor." ((in 8 reviews)); "leadership is not the best and usually unorganized" ((in 5 reviews)); "No wonder it is a huge turnover everyone even supervisors Are quitting or getting fired." ((in 5 reviews)); "Upper management is cutthroat and that seeps into all levels." ((in 4 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Horsham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

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AnswerNet

AnswerNet reviews

2.8

46% would recommend to a friend

(53 total reviews)

Gary A. Pudles

52% approve of CEO

40% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

53 reviews

Reviews about "Career Development"

Return to all reviews

1.0

Jun 13, 2019

Scummy "Felony Friendly" call center

Manager

Recommend

CEO approval

Business Outlook

Pros

If you underachieve, it is rewarded.

Cons

When you accept a job here, you are expected to continue training throughout your employment to take calls for all the clients. However, it is rapidly made clear that if you do pursue advancement in this place that it is discouraged. "Up-and-comers" are met with blatant hostility as this workplace only seeks to use people who have no where else to go for work. I was hired with minimum pay and given only a $.50 pay increase for managerial work. The owner is blatantly negative and dismissive toward any ideas or plans for improvement. Working here is the epitome of a waste of life.

5.0

Jan 30, 2019

Tons of opportunity here

Marketing administrator

Recommend

CEO approval

Business Outlook

Pros

So happy to be part of the AnswerNet family!! I started working for AnswerNet in 2017 as a front desk administrator. A few months later I was promoted onto the sales team providing me the opportunity to learn the industry. This experience led to my second promotion within a year onto the marketing team! My experience has been that management recognizes strengths in each employee and does their best to put you in a position to be successful. This creates a culture of team where collaboration is celebrated.

Cons

Sometimes there are too many desserts. We celebrate birthdays every month.

2.0

Dec 12, 2018

Easy job but management makes it harder than what it has to be.

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Laid back, overnight available, limited overtime

Cons

Pay, no growth opportunities, work schedules

Viewing 40 - 42 of 53 Reviews

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