Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AnswerNet?

46% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 19 reviews)); "Flexible hours when you need them" ((in 7 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews)); "Flexible schedule usually" ((in 3 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 19 reviews)); "Training is also poor." ((in 8 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 6 reviews)); "No wonder it is a huge turnover everyone even supervisors Are quitting or getting fired." ((in 5 reviews)); "Upper management is cutthroat and that seeps into all levels." ((in 4 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Horsham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

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AnswerNet

AnswerNet reviews

2.8

46% would recommend to a friend

(65 total reviews)

Gary A. Pudles

52% approve of CEO

40% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

65 reviews

Reviews about "Management"

Return to all reviews

2.0

Dec 27, 2013

Stay Away

General manager

Recommend

CEO approval

Business Outlook

Pros

you get to know your clients very well because you work with them on a day to day basis

Cons

very low pay even for managers, some upper managers try to change things to their way of doing them even though it doesn't work in that particular environment. Makes the GM's want to leave.

2.0

Oct 16, 2013

Drama & at times a Hostile Environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Some hard working employees that share the same discouragement as you do within the Company. But cannot afford to leave because WE all need a job! ..and the company knows that!

Cons

Low pay with NO appreciation from management or supervisors for a job done well or that your a reliable employee. DONT call in sick or you'll be called and harassed by the hostile supervisor (personally it never happened to me) I wouldn't take that from anyone! Don't expect to be trained "they way you should" there is no time when your ALWAYS under staffed.

4.0

Sep 11, 2013

Great experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company to work for, friendly staff, feels like a community. Able to share ideas and get your voice heard within the company. Small departments and friendly managers, environment that encourages open communication.

Cons

Could be more advancement opportunities within specific departments, some departments are growing faster than others so it depends on what you want to do in the company.

Viewing 61 - 63 of 65 Reviews

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