Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 20 reviews)); "Supervisors are decent." ((in 5 reviews)); "Flexible schedule usually" ((in 4 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 17 reviews)); "Training is also poor." ((in 10 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "long hours, but to be expected with any management position" ((in 5 reviews)); "Upper management is cutthroat and that seeps into all levels." ((in 4 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (243 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

243 reviews

3.0

Nov 14, 2024

Easy work - low pay

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Flexible hours offered for a 24/7 place.

Cons

Low paying work place - no real raise

3.0

Nov 12, 2024

I hate being forced to give my personal info here in order to research info on this site

Customer sales representative, warranty department

Recommend

CEO approval

Business Outlook

Pros

They kept me on staff during my emergency move across country. They worked with me for 4 months after my move as well. Much appreciated! Salary was good too!

Cons

Their pro's out weigh their cons believe me. Remember, there's good and bad everywhere. It's the same just about everywhere to some degree.

2.0

Sep 11, 2024

Behind the curve

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great people!! No barriers between top level execs and entry level people. Family feel!

Cons

Leaders at the helm struggle to keep up to date with technology which makes it hard to compete. Due to wear and tear, SOME people seem to have this " wait to fail" mentality and it is sometimes hard to get other departments to jump in and give it their best for projects and problem solving. Feeling defeated.

Viewing 106 - 108 of 243 Reviews

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Jobs at AnswerNet

Remote Full time and Part time Call Center Agent

Call Center Agent Part Time/Full-Time-REMOTE

Inbound Call Center Representative

Bilingual FT/PT Spanish/English Customer Service Agent Remote

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AnswerNet

AnswerNet reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Easy work - low pay

I hate being forced to give my personal info here in order to research info on this site

Behind the curve

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Jobs at AnswerNet