Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 18 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 17 reviews)); "Training is also poor." ((in 9 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 6 reviews)); "long hours, but to be expected with any management position" ((in 5 reviews)); "No wonder it is a huge turnover everyone even supervisors Are quitting or getting fired." ((in 5 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

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AnswerNet

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (243 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

243 reviews

2.0

Mar 15, 2022

Okay job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy accounts all in all the job itself was great.

Cons

Management was terrible never listen to staff.

3.0

Mar 2, 2022

It's ok

Remote customer service agent

Recommend

CEO approval

Business Outlook

Pros

The pay was ok. Management and supervisors are helpful They are a bit disorganized but efforts were made.

Cons

No benefits Lack of hours They switch me from client to client to try and get you hours. Sometimes I only got one 8hr shift for the entire week

1.0

Jan 17, 2022

Misleading job responsibilities

Client services manager (csm)

Recommend

CEO approval

Business Outlook

Pros

There are no good qualities about this employer.

Cons

They lie and play favorites. Don't train properly then get mad that you don't know the things they haven't trained you to do.

Viewing 118 - 120 of 243 Reviews

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Jobs at AnswerNet

Inbound Call Center Representative

Call Center Agent Part Time/Full-Time-REMOTE

Inbound Call Center Agent

Remote Full time and Part time Call Center Agent

Bilingual FT/PT Spanish/English Customer Service Agent Remote