Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 19 reviews)); "Great Management" ((in 14 reviews)); "Supervisors are decent." ((in 5 reviews)); "I can’t speak for the other teams, but the team that I work with really does their best to give to help each other." ((in 4 reviews)); "Flexible schedule usually" ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 19 reviews)); "Training is also poor." ((in 10 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "CEO and upper management (o+1) do not pay attention to their general managers and do not take employee complaints serious" ((in 5 reviews)); "long hours, but to be expected with any management position" ((in 5 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

243 reviews

5.0

Apr 29, 2021

A Lot of Learning Oppertunites

Junior marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

Management is very knowledgeable will take the time to teach you something new. Co-workers take pride in their work which pushes you to do better which creates a fun atmosphere to be a part of.

Cons

None that I can think of

5.0

Apr 23, 2021

Proud to be part of the AnswerNet Family!!

General manager

Recommend

CEO approval

Business Outlook

Pros

AnswerNet is it your traditional company. Our CEO is very involved and it is attentive to the needs of the employees. AnswerNet fosters an open door policy and ensures all employees are heard!! If you are passionate about customer service, strong leadership skills and serious about growing with an amazing company, Answernet is your company. I am proud to be part of The AnswerNet Family, I call AnswerNet my second home. #answernetstrong At AnswerNet your voice matters.

Cons

None that I can come up with, CEO is always finding ways to improve the culture.

5.0

Apr 22, 2021

Great Company

Traffic planner

Recommend

CEO approval

Business Outlook

Pros

AnswerNet is a great company to be part of. Every employee takes pride in their positions. The management staff is very involved and supportive. This company offers growth potential. The strong culture makes it a fun place to work.

Cons

I really don't have a con.

Viewing 172 - 174 of 243 Reviews

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AnswerNet

AnswerNet reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A Lot of Learning Oppertunites

Proud to be part of the AnswerNet Family!!

Great Company

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