Pros
You'll get paid slightly more than a 16 ur old McDonald's employee. We will send you words of the day that you could never use on your calls. There is WFH options though bit you need to provide your own equipment
Cons
They increase client prices so much you never get to stay on a Campaign, they don't believe in incentives so despite if it is IB or selling OB you won't make more than your hourly wage, you may get a 25$ gift card to Amazon but that's it. There is no culture here, you work and that's it if your ot 100% efficient you are a problem. We will deduct any second over your lunches and if your the lucky few who get required breaks we deduct that's as well. We will advise you when sick to use your vacation hours. So you are always working when healthy. The higher ups have 0 clue how to run a company and it shows. The long term vets of the company are discouraged and we have an above avg turnover even for telecommunications. If you have mental health issues, if you don't provide a Dr note. Essentially out of luck better dial. Reps are numbers and not people don't you dare have outside issues cause we don't appreciate that heck we don't appreciate you. Want a raise I've had 1 in 3 years. And it was $0.10 sure helps with inflation amiright. If you want to advance I'm the company you better also be able to complete all the management tasks along side spending half of your day dialing even if you are swamped. Do you like stress cause they offer that by the bucket loads. If they offer a managment position DO NOT TAKE IT! stay on the phones! if you are bilingual we will pay you an extra $0.50 when the avg is much higher elsewhere.
