Is AnswerNet a good company to work for as a Telephone Agent?

Telephone Agent professionals working at AnswerNet have rated their employer with 3.6 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of AnswerNet employees being 2.8 out of 5 stars. Search open Telephone Agent Jobs at AnswerNet now and start preparing for your job interview by browsing frequently asked Telephone Agent interview questions at AnswerNet .

Does AnswerNet pay Telephone Agent employees well?

Telephone Agent professionals rate their compensation and benefits at AnswerNet with 3.7 out of 5 stars based on 22 anonymously submitted employee reviews. This is 38.7% better than the company average rating for salary and benefits. Find out more about Telephone Agent salaries at AnswerNet.

How happy are Telephone Agent professionals working at AnswerNet?

72% of Telephone Agent employees at AnswerNet would recommend their employer to a friend. This rating has decreased by 15% in the past 12 months. Telephone Agent professionals have also rated AnswerNet with a 4.0 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 19 reviews)); "Great Management" ((in 12 reviews)); "Flexible hours offered for a 24/7 place." ((in 7 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews)); "Flexible schedule usually" ((in 3 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 17 reviews)); "Training is also poor." ((in 8 reviews)); "CEO and upper management (o+1) do not pay attention to their general managers and do not take employee complaints serious" ((in 5 reviews)); "Low salary" ((in 5 reviews)); "leadership is not the best and usually unorganized" ((in 5 reviews))

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AnswerNet

AnswerNet Telephone Agent reviews

3.6

72% would recommend to a friend

(22 total reviews)

Gary A. Pudles

78% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Work/Life balance

3.8

Culture & values

3.8

Senior management

3.7

Compensation and benefits

3.7

Career opportunities

Telephone Agent employees have rated AnswerNet with 3.6 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Telephone Agent professionals have a good working experience there. AnswerNet is rated in line with the average (within 1 standard deviation) by Telephone Agent professionals compared to other employers within the Telecommunications industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

1.0

Jun 6, 2026

Not a hard job, management needs work

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Okay pay Some nice coworkers Not a “hard” job

Cons

Management inconsistent one day your doing everything right the next everything is wrong, management allows some people exceptions and not others. Poor benefits

1.0

Jun 6, 2026

Low pay and chaotic environment with high demands

Call center agent

Recommend

CEO approval

Business Outlook

Pros

At least 5 words? Not much.

Cons

Very low pay. Chaotic. High expectations for not much in return. 30 minute lunch. I would go on break and my manager would call my cellphone to order me back to my desk if I was 2 minutes late.

5.0

May 31, 2026

Friendly HR team but limited working hours

Inbound call center agent

Recommend

CEO approval

Business Outlook

Pros

Nice people workig at HR.

Cons

Not many hours to work.

Viewing 1 - 3 of 22 Reviews

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AnswerNet

AnswerNet Telephone Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not a hard job, management needs work

Low pay and chaotic environment with high demands

Friendly HR team but limited working hours

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AnswerNet reviews FAQs

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