Jul 20, 2021
AnswerNet reviews about "team"
40% positive business outlook
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24 reviews
4.0
Jul 10, 2021
Recommend
CEO approval
Business Outlook
Pros
Everyone I work with, both user and teammate, is fantastic. They are great and talented people. The team shares knowledge and helps each other out. Other departments respect us and rudeness is not acceptable. The environment is lighthearted but professional in an awesome combination. Leadership listens to the people under them, and the work we do feels important.
Cons
Sometimes interdepartmental communication is a challenge and urgent projects are dropped in our lap last minute. While most users are great and easy to work with there are a couple notable exceptions. Admittedly these feel like they are likely par for the course anywhere.
4.0
Jul 7, 2021
Recommend
CEO approval
Business Outlook
Pros
WFH - Work From Home Fantastic Boss Great Team Atmosphere
Cons
Slightly Lower Pay than average companies
1.0
Oct 16, 2021
Recommend
CEO approval
Business Outlook
Pros
Nothing good to say about the management team.
Cons
Management is nothing more than a smoke, mirror, and ego team. You are best served to look elsewhere for gainful employment. The average tenure is 6 months.
5.0
Sep 22, 2021
Recommend
CEO approval
Business Outlook
Pros
- Very competitive pay - Lots of work in the pipeline - Flexibility - Work from home options - 401k
Cons
- Only one insurance plan option - Workload can occasionally be intense
4.0
Dec 30, 2020
Recommend
CEO approval
Business Outlook
Pros
The team leads really care about you, if you put in the effort to learn and understand each project the mangers will show you that appreciation. Most of the employees try to help each other out. I can’t speak for the other teams, but the team that I work with really does their best to give to help each other.
Cons
The only issue which isn’t a direct answernet issue by any means, the companies we assist have very outdated systems. You need a lot of patience to troubleshoot those issues. The IT team is very helpful but they’re very busy. It also can take awhile to get a question answered with how many agents there are, but again if you put in the effort to understand what you’re doing you can pick it up really quickly.
1.0
Jul 7, 2022
Recommend
CEO approval
Business Outlook
Pros
To be honest nothing at all. Actually the owner is a pretty cool guy quite the character.
Cons
Low compensation as a team lead. The non existant work culture. The supervisors and managers are very unprofessional and always talk behind eachothers back and like to belittle you in front of your whole team. I am a strong believer that a team is as strong as their leader.
3.0
Aug 26, 2022
Recommend
CEO approval
Business Outlook
Pros
Large, diverse environment for learning IT related systems. Fantastic technical team. End users are polite and respectful.
Cons
No promotions. Minimal pay raises. Where you start is where you'll end. Be prepared for added responsibility without added compensation.
Viewing 4 - 6 of 24 Reviews
