Apollo.io reviews

3.7

72% would recommend to a friend

(263 total reviews)
avatar

Tim Zheng

75% approve of CEO

70% positive business outlook

Apollo.io has an employee rating of 3.7 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Apollo.io employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

263 reviews
3.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

it's a remote job so that's nice

Cons

For the stage this company is at and how much funding they have it's astounding how they operate. When I questioned certain processes (or lack there of) I was told "we're a start up" ... News flash Series D almost 600 employees is NOT a start up. They have so much tech but don't use it to it's fullest extent. When giving recommendations on how to improve some of this I was basically told to stay in my lane. The folks who manage these various pieces of tech literally have no idea what they're doing. ICs on the revenue team are set up for failure. Front line managers have no influence or power. They're just task masters who care more about making sure you complete certain fields in the CRM vs making sure they're team can be successful. When you go to one of the many "squads" (product teams) with a question they often point you in another direction... A lot of passing the buck/"not my responsibility" here. Customers buy only to find out they get little to no support and so promptly churn. Despite the majority of the business coming from very small deals there is a very large ARR threshold for companies to get a CSM or onboarding support. Just to create a contract for a deal is one of the most convoluted processes I've ever experienced. It's an absolute train wreck if there's anything out of the ordinary on the contract. Apollo wants to automate everything and doesn't care that it might create a terrible experience for the prospect/customer. Marketing initiatives that are cringe. It's embarrassing. And a lot of this cringey stuff goes out on behalf of the sellers making us look like idiots. Burnout by almost everyone I speak to.

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Apollo.io Response
2y
Yikes! Sorry to read this and hear your experience. This is not easy to read, especially your comment on not seeing the company change for the better: which is something we work hard at trying to do constantly. We aspire to have a world class culture here at Apollo and we take this feedback seriously. Thank you for the taking the time to share it. I'll make sure to pass on your notes to the management team to review -Declan
1.0
Jan 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work Some people who are there are truly great - they deserve the chance to work somewhere else where they will be appreciated and compensated appropriately Occasional in person meetups Recruiting leader who answers all of these reviews even though the CEO should have to read through and personally respond instead if he truly thinks culture is important, which is what he keeps saying ….

Cons

Unethical from the tops-down - shady behavior on messing with people’s roles and reporting lines, on our product and data, on not wanting to be compliant with anything, on our hr approach, on compensation, no transparency with people on both the business and their own roles, saying one thing and doing another. This goes for ceo (which I’ve personally seen) cto and new coo - everyone at the top fundamentally acts unethical in how they treat people but also how they make business decisions, always looking for short term cheapest solution, saying yes and then “changing their mind” and pulling back on promises, always thinking they know best and not listening to anyone with any expertise or real growth company experience, etc. Anyone with a spine that was keeping them honest or in their place has now left. It is not an environment senior women can succeed (all of them left, which makes me wonder what I’m still doing here.) On a day to day basis you should be prepared to: - be promised things in your offer letter that will not materialize or that they will go back on - be made false promises about equity that are completely out of line with reality of the value of our stock and how much it will cost you to exercise - get false promises or commitments on who your manager is or isn’t - get false promises or commitments on what your role is or isn’t - be told to do jobs of one or two levels above you when everyone leaves, and get no additional compensation or recognition for it - have zero career growth or opportunity for promotion because either the ceo wants to hire some name brand expensive senior leader (who will end up leaving in 6-9 months) or the coo will want to hire his buddy (who may or may not be relevant to our business or have even been interviewed by anyone) - be prepared to get slacks at all hours of the day and night and weekend on complicated topics and when you ask to have a live conversation instead be told that the company is remote-first and no one wants a meeting and a meeting is a waste of time and too expensive, so just spend 2 weeks frustratingly going back and forth on a slack channel instead as half the company gets added to the conversation - be prepared at any time for the ceo to jump into a channel and kill a whole project, idea, person, or alignment that everyone had - when you raise things you think are unethical or illegal the ceo or cto or both will tell you it’s not true and gaslight you - no pay transparency or pay equality - an hr team that does not have a backbone and makes our culture worse not better by following the whims of senior leadership - no real cfo and thus no real path for growth or liquidity or ipo - no real sales team despite being a sales software, and no ability to keep one of the best sales leaders in the market in our former cro - a toxic work culture where everyone fears the ceo and instead of solving problems the company needs solving or that the product and our customers need solving, everyone operates like order takers from the ceo who keeps changing approach and direction every month because he doesn’t know what he is doing and does not trust anyone - be told an “optional” offsite is happening next week (truly) and be given like 2 weeks notice max for any travel The factors are too many. Do not count on your stock being worth anything. If you have another option take it instead of Apollo until/unless things fundamentally change. Every day I wish I would have taken the other offer I was considering at the time I took Apollo. I hope I am not here for much longer.

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Apollo.io Response
1y
Thank you for taking the time to share your experience. We take feedback seriously and are continuously working to improve our culture, leadership, and processes. While we acknowledge that a fast-paced and evolving environment like Apollo.io presents challenges, we are committed to fostering a transparent, respectful, and growth-oriented workplace. We regret that you feel your expectations were not met, and we understand that trust and clarity in leadership decisions are critical. We are actively working on strengthening communication, career development opportunities, and company-wide alignment to ensure that all employees feel heard and valued. Hopefully, with the arrival of our new COO, who is leaning hard into transparency and alignment and improving our culture overall your beginning to see a lot of positive improvements. Our team is dedicated to making Apollo a place where talented individuals can thrive, and we welcome constructive feedback that helps us improve. If you’d like to share specific suggestions, we encourage open conversations through internal channels. Thank you again for your contributions—we appreciate the impact each team member has on our journey. Sincerely, Declan
1.0
Dec 21, 2023

Stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. Literally none. There were no positives

Cons

Take your pick, everything is a negative here.

Viewing 10 - 12 of 263 Reviews

Glassdoor has 322 Apollo.io reviews submitted anonymously by Apollo.io employees. Read employee reviews and ratings on Glassdoor to decide if Apollo.io is right for you.