Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,215 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 209 reviews)); "used to be great people and leaders" ((in 167 reviews)); "Company culture is great and business trajectory is impressive" ((in 73 reviews)); "benefits are great" ((in 59 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 55 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 70 reviews)); "Bad management, impossible to hit goals" ((in 38 reviews)); "Bdr salary is low and leads are bad" ((in 16 reviews)); "No training for new hires." ((in 15 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What AppFolio locations have received the highest employee ratings?

San Diego , Santa Barbara , Goleta , Dallas , Los Angeles , Richardson

AppFolio reviews

4.0

82% would recommend to a friend

(1,142 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jul 23, 2023

Headed down, and headed down fast.

Public records

Recommend

CEO approval

Business Outlook

Pros

My team is mostly fantastic. There's little micromanaging, great teamwork, and amazing people. The benefits at this job are quite decent, and I cannot complain too much about my pay...

Cons

... But the new CEO seems to be deadset on ruining this company and destroying its culture. Benefits we saw in the past were removed. Promotions, cancelled. Work ethics are being destroyed left and right. Are they trying to avoid layoffs? Maybe. Is this the best way to go about it? No.

AppFolio Response

2y

Hi there - I'm glad to hear you enjoy your team, and the people here at AppFolio. Our people are one of my favorite things about this company. On the other hand, I can tell that you're upset with recent changes. While change can be hard, I would like to point out that we have not removed any of our Benefits, nor have we cancelled promotions. We made a business decision to pause the mid-year promotion cycle, but have no intent to "cancel" promotions now, or in the future. I encourage you to reach out to your Manager to discuss some of your frustrations, or talk with your HR Business Partner.

2.0

Jun 27, 2017

Great engineers but not management

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Many talent engineers. Co workers are nice. Free food.

Cons

Pay is way below average. No bonus, no ESPP. Some engineering manager really doesn't care about technology and engineers. My manager misses quite a few team meetings and even those meeting he attended, he left in the middle which makes he lost track of how tech were decision made. Career growth is limited. Lack transparency on how decisions were made. Recruitment, product, KPI etc.

2.0

Sep 22, 2016

Great place to work?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great offices, lots of snacks, training program, technology, company events, compensation

Cons

Management promotes an environment with equal opportunity for all employees, not true. Leads are distributed between all employees but some sales reps continuously get leads that are better than the rest. Company lacks diversity in hiring and management. I'm a white male and I was shocked at the lack of diversity in all levels of the company.

AppFolio Response

9y

A sales career here isn't for everyone - you have to be willing to put in the work to make yourself successful. We provide a ton of training and support, but at the end of the day it's up to you. Hope you find happiness at your next position.

Viewing 16 - 18 of 1,142 Reviews

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Headed down, and headed down fast.

Great engineers but not management

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