Arbella Insurance reviews

4.4

94% would recommend to a friend

(177 total reviews)
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Paul Brady

100% approve of CEO

89% positive business outlook

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Reviews by job title

177 reviews
2.0
Oct 12, 2016

Not one of the "best places to work"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay for you to take the exams to rise up in the insurance field if you want to be an underwriter. They have some type of pay for your masters situation as long as you stay with the company for two years after you get the degree. Decent health insurance. Flexible hours. Someone is always quitting or retiring so if you like gorging on grocery store baked goods once a month you're in luck.

Cons

Terrible, non competitive wages. Revolving door management. Not even a culture fit for the 60 year old women who have been working there for 25 years. Some of the higher ups in the HR department are known to be notoriously shady so when you have an issue it ends up just getting talked about amongst the staff because "who do you talk to HR about HR". Many of the older employees just talk about waiting to leave because they hate it so much but they have been told they can't find other work because they don't have college degrees even though they've been in the industry for decades. Younger employees are typically coming from the service industry or right or if college and are there because they need health insurance or because they don't want to go into the city for work. Many older employees have stories of being screwed financially by the company. Feels a bit like you're working in the 1950s and everything that would mean in terms of their views on what is work place appropriate and what work culture should be though they do let people have colored hair and some piercings. They try to prove they're hip and with it by giving you ice cream and a word search twice a year and a 45 minute cookout in the summer.

1.0
Jun 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice building ,Nice cafeteria, nice underground parking.

Cons

Where should I start....Please pay attention to the adverse reviews regarding this company..."ALL" of them are true and accurate. I learned the hard way. This company does a great job of "WINDOW DRESSING" All appears well in the interview and from the outside looking in, however once hired you will experience the nightmare of an operations that they call an insurance company. There is no automation, manuals or written procedures for the entire organization. They pay workers to print and count paper all day. Each policy holder has a paper file. Nothing is automated. They still use typewriters. The leadership there will tell you that they want change, but do not believe the hype. They do not and will not value your suggestions regarding much needed change. They make most of the workers perform processes that add little or no value at all. If you began to offer them feedback, you days will soon be numbered. VERY HIGH TURNOVER at this company. If the policy holders could take an unexpected tour of the internal operations, most if not all would place there policies elsewhere. DO NOT WORK FOR THIS COMPANY.......

Viewing 4 - 6 of 177 Reviews

Glassdoor has 193 Arbella Insurance reviews submitted anonymously by Arbella Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Arbella Insurance is right for you.