Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Manager (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits and time off." ((in 24 reviews)); "Good work/life balance" ((in 17 reviews)); "People are nice and friendly." ((in 17 reviews)); "Great culture and values" ((in 14 reviews)); "Excellent work environment" ((in 9 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Pay is low." ((in 15 reviews)); "Getting into IT management is difficult from the inside" ((in 8 reviews)); "Salary is low." ((in 7 reviews)); "nepotism and corruption" ((in 3 reviews)); "Pay on the lower end" ((in 3 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

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Arbella Insurance

Arbella Insurance reviews

4.4

94% would recommend to a friend

(177 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.2

Compensation and benefits

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

177 reviews

2.0

Jun 16, 2017

If looking for an IT position, BE CAREFUL!!

Technical specialist

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunity to grow within the company if you know who's ear to grab, very employee-centric for a large corporation, great benefits package, generous salaries

Cons

All new hires in IT--despite your experience--are treated like garbage. The salaries are so high that they feel like they own you. Certain senior principal staff and managers should be on antipsychotic medication; one person in particular should be fired for blatant harassment of other staff workers due to megalomania and "god complex" issues. If you really need the job, it becomes a test of will to show up every day and deal with the relentless torrent of psychological abuse. The department could be so much more than it is

1.0

Aug 1, 2013

Horrifying experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, decent pay, and nice facility.

Cons

I have never experienced anything like it in my professional career. That place is an adult popularity contest. If they decide they don't like you they will find / make up reasons to fire you. If you try an offer managers feedback or your knowledge you may as well put a target on your back.

1.0

Aug 17, 2017

Not Employee Friendly

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Semi-flexible, decent vacation time and benefits.

Cons

Horrific, dishonest management. Little or no growth opportunities. Overworked, underpaid...

Viewing 7 - 9 of 177 Reviews

Jobs at Arbella Insurance

Claim Technical Assistant - Hybrid

Claim Service Specialist - Bridgewater, MA - Hybrid

Claim Service Specialist - Springfield, MA - Hybrid

Claim Service Specialist - Farmington, CT - Hybrid

Claims Service Assistant II - Hybrid

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Arbella Insurance

Arbella Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

If looking for an IT position, BE CAREFUL!!

Horrifying experience

Not Employee Friendly

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