Arc'teryx reviews

4.0

77% would recommend to a friend

(496 total reviews)

Stuart Haselden

89% approve of CEO

64% positive business outlook

Arc'teryx has an employee rating of 4.0 out of 5 stars, based on 496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Arc'teryx employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

496 reviews
1.0
Nov 30, 2021

Echoes of its former self

Recommend
CEO approval
Business Outlook

Pros

Great colleagues Industry discounts Used to be great discounts on Arc’teryx products but nothing has been in stock since covid started Flexible hours Fun company in your daily misery Benefits and bonus are reasonable

Cons

Long vacation blackout periods (1/3 of my final year) around unrealistic and eventually meaningless deadlines. Severe lack of trust by management. Lack of consultation by management on timing and feasibility of large scale projects. No acknowledgement by management when critical issues are repeatedly raised, ultimately resulting in failure to meet goals and then being thrown under the bus - set up for failure. Some managers refuse to recognize superb skill/talent/results with a small promotion/senior title designation or career growth plan - no upward movement. Payment for training outside of "Bird U" (the internal training modules, recognized by no one outside of Arcteryx, and thus quite meaningless) comes out of your own pocket - no development for employees. Management doesn't care about you as a person, only what you can deliver. Poor work/life balance because you're so stressed. Everything is the top priority... Not enough resources, personnel or time to be successful. Passive aggressive communication by management to keep you in your place. Management surrounding themselves with unqualified "yes men/women". Management protecting clearly toxic employees. Management's inability to admit they have ever made a misstep. Upper management gets together every so often to give each other promotions and you get to join in and watch.

1.0
Jan 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Upper management is a nightmare of favoritism and for a company that preaches diversity, it’s truly incredible how many straight white males are running major key positions. You work for your fellow staff, including fellow managers in the district and associates ect. When it came to upper management it’s nothing but one video call after another of being bombarded with unrealistic expectations and publicly shamed when goals aren’t being met. This included yelling and some management even talking down to non-native English speakers as if they were stupid. Pretty embarrassing for a company whose major platform is the diversity they insist is present. Don’t speak to women as if they’re stupid. Don’t talk to ESL management as if they don’t know what’s happening, I assure you, the wokeness you shove down the throats of everyone is an absolute joke.

Cons

Where to start? I will say that when I first started with the company 10+ years ago it was a delight and for awhile I too was “drinking the koolaid” of Arc’teryx as a whole. It didn’t take long for me to realize that the ethos of this company has been skewed since it’s major takeover from China just a few years ago. Money is the only thing that matters to upper management anymore, and the pandemic was no exception. They took thousands of dollars from the government in loans and still laid off some of the key staff in corporate that had been with the company for years and years. No shock that the staff they let go were the ones speaking the loudest about how the store employees should be treated with more respect. These were people who had been around for 10 years or more. They let them go over a video call that the entire company saw. They didn’t even have the decency to tell them offscreen, they fired them in front of a live audience. A small severance package and a pathetic excuse of budget cuts was all those people got. A month later and all of the sudden we have 30 new spots in corporate that need to be filled. They found someone else who could do the job cheaper basically. But that’s not all. Those spots were replaced with Lululemon employees who jumped ship in an attempt at a huge corporate restructure and if you think we didn’t notice that all of our bosses were all of the sudden incompetent unqualified lululemon employees you were wrong. Also as a native woman with friends who are native Squamish I find it distasteful that you “thank the Squamish for their lands” every phone call, but only have one native woman that works for your company that you proudly display on every video call like your token employee. If you wanted to support the native people you would donate and not put it on social media for likes, but do it because it’s the right thing to do. Also, standing as an ally for my fellow employees, your culture of micro aggressions and fat shaming for individuals is blatantly repulsive. Your company is already non size inclusive but the way you speak about plus sized individuals and the rhetoric around who you think should and shouldn’t be included in outdoor activities is archaic and downright cruel. I had a fellow employee get off a video call where your upper management made comments about their size. I couldn’t believe it but they taped that video conversation so feel lucky that they still works for you and aren’t filing a harassment case. Leaving this company was the best decision I’ve made in a long time. There’s an environment of “working yourself to death for the sake of the team” that I just couldn’t be apart of anymore. Not to mention the multiple labor laws that were broken monthly due to upper managerial oversights. If you want to work for this company I highly recommend working in another outdoor company like Northface or Patagonia, at least they don’t preach “wokeness” and you’ll go into it knowing it’s about the money instead of being lied to like they care one second about the people who work for them.

1.0
Jun 28, 2021

Unethical, pandering, only $$ matters

Recommend
CEO approval
Business Outlook

Pros

Their sales are tanking and any amazing people left will hopefully move on fast

Cons

Where to start… company received millions in gov funds specifically to keep staff but then multiple restructures and reduction of jobs still happened anyways despite hitting goals during a Pandemic year unless you had an in with the Lulu crowd. All the wokeness.. trainings on how to make yourself feel bad about being white. White guilt was rampant and if you spoke up with different beliefs or opinions that didn’t tow the woke line, oh trust they noticed and took note but don’t worry, it still takes 6 months to get a jacket fixed that a customer spent $800 on. Priorities are on anything and anyone besides end users and gear. Company jumps at the chance to virtue signal but in all company meetings, the actual atrocities that were and are happening in China were asked about, the CEO literally said he refused to speak on those and the brand wouldn’t be taking a stance. Funny, does that have to do with new Chinese ownership and a China first strategy? I assure you, this company DOES NOT care about any of the social causes they pretend to, like most they are doing this stuff to make people think they care and hopefully make more money. That’s the culture, copy paste from China. Straight up toxic here and the egos that came from Lulu (owner, senior retail team, etc…) are next level.

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Glassdoor has 547 Arc'teryx reviews submitted anonymously by Arc'teryx employees. Read employee reviews and ratings on Glassdoor to decide if Arc'teryx is right for you.