Is Arrow Exterminators a good company to work for?

Arrow Exterminators has an overall rating of 3.7 out of 5, based on over 319 reviews left anonymously by employees. This rating has been stable over the past 12 months. 65% of employees would recommend working at Arrow Exterminators to a friend and 68% have a positive outlook for the business. The best reviews about Arrow Exterminators have been left by employees working as Service Center Manager , Office Manager and Home Evaluator .

Does Arrow Exterminators pay their employees well?

According to anonymously submitted Glassdoor reviews, Arrow Exterminators employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Arrow Exterminators. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Arrow Exterminators?

65% of Arrow Exterminators employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arrow Exterminators 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Arrow Exterminators?

Pest Control Technician (33) , Home Evaluator (19) , Service Professional (17) , Service Center Manager (16) , Customer Care Specialist (12) , Office Manager (12) , Technician (8) , Inside Sales Representative (7) , Customer Service Representative (6) , Manager (5) , Sales Associate (5) , Service Manager (5) , Wildlife Technician (5) , Administrative (4) , Management (4)

What are the pros of working at Arrow Exterminators according to real employee reviews?

"Arrow offers great benefits and is truly an awesome place to work." ((in 15 reviews)); "Great people to work with." ((in 14 reviews)); "Great family culture as a whole." ((in 11 reviews)); "There was a lot of great training" ((in 10 reviews)); "Also a great work environment to top it off." ((in 7 reviews))

What are the cons of working at Arrow Exterminators according to real employee reviews?

"Many in charge have never worked anywhere else ever so they see no harm or do not understand poor management tactics." ((in 19 reviews)); "Low pay, despite extra work and sales." ((in 18 reviews)); "In my position there may be long hours but that really doesn't matter because I love what I do." ((in 9 reviews)); "Low commission / little pc leads" ((in 6 reviews)); "One manager was an absolute bully." ((in 5 reviews))

What are the top reviewed Arrow Exterminators locations?

Atlanta , Alpharetta , Knoxville , Nashville , Mobile , Fort Worth , Jacksonville , Marietta , Woodstock , Lawrenceville , Roswell , Tucker , Charlotte , Houston , Chattanooga , Buford , Macon , Birmingham , Foley , Phoenix , Raleigh , Boca Raton , Orlando , Aiken , Fayetteville , Kennesaw , McDonough , Columbus , Sandy Springs , Lake Norman of Catawba

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Arrow Exterminators

Arrow Exterminators reviews

3.7

65% would recommend to a friend

(315 total reviews)

Emily Thomas Kendrick

84% approve of CEO

68% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.5

Work/Life balance

3.5

Senior management

3.5

Career opportunities

3.4

Compensation and benefits

Arrow Exterminators has an employee rating of 3.7 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Arrow Exterminators employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

315 reviews

4.0

Jun 10, 2026

Understanding management promotes work-life balance, but limited PTO

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They do not micromanage. Very understanding about keeping work and home life balanced.

Cons

1 week PTO only the first year and no option for unapdi time off.

3.0

Jun 5, 2026

Great teamwork, but high turnover and poor management communication

Custoner service associate

Recommend

CEO approval

Business Outlook

Pros

Good team work and office manager is amazing

Cons

High turnover, how service center manager speaks to people

5.0

May 19, 2026

Supportive environment with growth but high sales pressure

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Commission Growth On-Going Training Family Like Setting Benefits

Cons

Sale Pressure Lack of Advertising Low Staff (depending) Sorta out-dated Technology Sale Comparisons in similar positions

Viewing 4 - 6 of 315 Reviews

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Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

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Arrow Exterminators

Arrow Exterminators reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Understanding management promotes work-life balance, but limited PTO

Great teamwork, but high turnover and poor management communication

Supportive environment with growth but high sales pressure

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