Article reviews

3.4

47% would recommend to a friend

(21 total reviews)
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Aamir Baig

55% approve of CEO

27% positive business outlook

Reviews by job title

21 reviews

Reviews about "Compensation"

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3.0
Mar 10, 2022

Don’t care about there employees

Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits but no 401k

Cons

Don’t care about employees force schedule changes we went from running six day a week to seven out of no where forcing employees to work Sundays when we were told there will be no work on Sundays also making drivers work in the warehouse when that is not you job description

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Article Response
4y
I appreciate you sharing your views. I’d like to lend my perspective to a few of your points. As you know, we survey every Particle twice a year to get a feel for their workplace happiness, what we’re doing well and where we can improve. When we benchmark against other companies, our happiness scores are significantly higher. We’re always improving, though, as “relentlessly pursuing remarkably better” also applies to how we treat our Particles. With the schedule change, I empathize and understand how that can feel. Before COVID, we operated 7 days a week. In our interviews, we’re upfront about how operations expand and schedules will change. We’re growing so fast, and that’s due to our customers loving our products and the ease with which they receive them. With our customer obsession mentality, we always try to deliver incredible value to them, which means delivering at times that fit their lives. I hope you know how much we value your work, as we pay close to top of the market for drivers and offer benefits that few companies can match (and we’ll always consider any religious accommodations with schedules). We care deeply about your wellbeing, and we’re looking at ways to make this change fair for everyone. -Matt R., VP of Logistics Operations
3.0
Feb 21, 2022

Used to be a great place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

4 days a week. Home daily. Pay is good

Cons

Management is terrible, No structure for the way things should be done. HR is not there for employees

2.0
Jan 7, 2022

No pay increases

Recommend
CEO approval
Business Outlook

Pros

New 3 weeks of Time off

Cons

Over the many years I spent with the company, I am disappointed in my wage and small pay increases over what I deserve

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Article Response
4y
I’m sorry to hear we couldn’t align with what you were looking for. We do try to issue merit increases fairly. For the WA warehouse, we started at $15 in 2019, then moved it to $17.50 in 2020, then increased to $20.50 in 2021. We always try to take care of our Particles — whether that’s above-market pay, 3 weeks vacation (plus holidays), or great health insurance. -Sean
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