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Ascend Software

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Ascend Software reviews

3.2

51% would recommend to a friend

(4 total reviews)

Rob Southern

49% approve of CEO

48% positive business outlook

Reviews by job title

4 reviews

Reviews about "Compensation"

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2.0
Jun 7, 2024

Put profits before employees

Recommend
CEO approval
Business Outlook

Pros

Work life balance is amazing and so are the people that are in each department. All employees seem to have the will to make something great.

Cons

There is a sole focus on financial metrics, This draws attention away from keeping customers (High Churn Rate) and employees happy (High turnover and in some instances employees are laid off without a performance plan so they can rehire a person at a lower salary).

2.0
Feb 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers are amazing remote work a definite plus

Cons

Low pay sales directed work priorities

5.0
Jun 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Great people, great product that is only getting better and better. Really fun and talented group of people. Management is focused and transparent, creating a culture that focuses on results and rewards excellence. Ascend does a great job promoting from within, creating lots of opportunities to grow. Everyone works well together creating a supportive environment. I have worked for and with a lot of tech companies and can say the CEO at Ascend is one of the best I have ever worked with. Smart, high EQ, direct and always respectful. Ascend really lives by its stated values. Our product has been re-written as a modern cloud-native application, dramatically improving performance and quality. Developers are able to work with great tools, languages, frameworks and infrastructure. Ascend already had a great product that saves companies money, our rewrite has dramatically increased our ability to build useful features and innovate. I love that Ascend is fully remote (but we have a lot of fun when we all get together) and very committed to diversity.

Cons

Not all of our customers have been migrated off our legacy system yet but we are working on it. Until the migrations are complete we are managing two codebases which creates challenges. We are growing fast and working hard on scaling up processes and procedures, but so far the growing pains have been minor.

Viewing 1 - 3 of 4 Reviews

Glassdoor has 34 Ascend Software reviews submitted anonymously by Ascend Software employees. Read employee reviews and ratings on Glassdoor to decide if Ascend Software is right for you.