Ascend Software reviews

Young, first-time CEO put in place by Pacific Lake Partners. There are no account executives actively selling because they've been forced out of the company by the CEO. Lots of talk about complex management theory that the leadership team has little experience with themselves, let alone implementing, and forces onto managers without adequate training and support. Young, white males with limited to no career experience and zero industry experience will make more than veteran females with significant career and domain experience. Unless you come in through the CEO's network or are connected to Pacific Lake Partners, you will be underpaid. No one believes the product timeline fed to them by leadership. No referenceable customers. Terrible employee experience. New hires and employees are offered roles that they can grow into and promised future promotions but never get the support or development promised and needed to grow themselves. End result is that they find themselves subject to the wrath of leadership that put them in the position in the first place when they don't meet leadership's unreasonable, poorly communicated, and regularly changing goals.

* Employees are frustrated, fed up, tired, and overwhelmed, and it's felt through the whole organization. * Most of the code is over 20 years old and the UI looks like it was made in the 1990s. Enterprise companies are relying on this tool that constantly breaks, and their frustrations are taken out on the employees. * Goals are consistently set and missed. Deadlines are promised to customers and not fulfilled. * Team members are overworked and underpaid. People are given 3 - 4 job responsibilities at once, presenting more and more work as "opportunities for growth" without promoting or providing more compensation. * Leadership does not demonstrate trust or show appreciation for their employees * Do not promote, hire/fire, or manage the company by their values. Those in middle management are either "yes" people or they're demoted or removed * The CEO can be openly demeaning to employees, either when they are present or when they are not present. * There is a strong bias towards young white male leadership. There was more than one occasion where someone on the leadership staff made a derogatory comment or inappropriate comments to the women at the organization, who were severely outnumbered.