Is Ascensus a good company to work for as a Client Service Representative?

Client Service Representative professionals working at Ascensus have rated their employer with 3.9 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of Ascensus employees being 3.5 out of 5 stars. Search open Client Service Representative Jobs at Ascensus now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at Ascensus .

Does Ascensus pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at Ascensus with 2.2 out of 5 stars based on 29 anonymously submitted employee reviews. This is 42.9% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at Ascensus.

What are the top reviewed jobs at Ascensus?

Customer Service Representative (35) , Client Service Representative (31) , Client Relationship Manager (20) , Retirement Plan Consultant (18) , Consultant (15) , Call Center Representative (14) , Installation Coordinator (13) , Customer Service Representative (CSR) (12) , Retirement Service Consultant (12) , Financial Analyst (10) , Relationship Manager (9) , Software Engineer (9) , Account Executive (8) , Participant Services Representative (8) , Retirement Consultant (8)

What are the pros of working at Ascensus according to real employee reviews?

"workers are generally great people and willing to help each other out." ((in 57 reviews)); "Lots of flexibility and good benefits" ((in 56 reviews)); "Flexibility, great work environment, allowed to work from home" ((in 39 reviews)); "Great culture to grow in." ((in 25 reviews)); "Some friendly coworkers" ((in 17 reviews))

What are the cons of working at Ascensus according to real employee reviews?

"Pay is low." ((in 44 reviews)); "No training." ((in 21 reviews)); "Upper Management doesn't care about the low men on the totem pole." ((in 14 reviews)); "No bonus pay for any extra training" ((in 12 reviews)); "Executive leadership favoritism and nepotism" ((in 8 reviews))

Skip to content Skip to footer

Notifications

Ascensus

Ascensus Client Service Representative reviews

3.9

70% would recommend to a friend

(29 total reviews)

David Musto

87% approve of CEO

27% positive business outlook

Ratings by category

3.8

Work/Life balance

3.4

Culture & values

3.4

Diversity & inclusion

2.4

Senior management

2.2

Compensation and benefits

1.6

Career opportunities

Client Service Representative employees have rated Ascensus with 3.9 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. Ascensus is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

29 reviews

2.0

Jun 2, 2021

Review

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Good direct Management that cares and builds you up and works with you.

Cons

Upper Management does not care in Client Services. (Directors and VPs)

2.0

Mar 11, 2021

Could transition to WFH better

Client service representative

Recommend

CEO approval

Business Outlook

Pros

- Very flexible with new hires - Hire from within - Opportunity to move departments

Cons

- Poor management style and lack of accountability - Struggle to retain associates

5.0

Jan 20, 2021

Amazing Company

Client service representative

Recommend

CEO approval

Business Outlook

Pros

the culture and benefits are amazing

Cons

technology can lack in certain aspects

Viewing 13 - 15 of 29 Reviews

Jobs at Ascensus

Retirement Service Consultant

MEP/PEP Client Service Manager

Account Services Representative

Sr Retirement Service Consultant, Client Services - Retirement

New Jersey

View job

MEP/PEP Client Service Manager

Ascensus reviews FAQs

Ascensus reviews Ascensus Client Service Representative reviews

Ascensus

Ascensus Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Review

Could transition to WFH better

Amazing Company

Jobs at Ascensus

Ascensus reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Ascensus reviews FAQs

Jobs at Ascensus