Is Ascensus a good company to work for as a Client Service Representative?

Client Service Representative professionals working at Ascensus have rated their employer with 3.9 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of Ascensus employees being 3.5 out of 5 stars. Search open Client Service Representative Jobs at Ascensus now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at Ascensus .

Does Ascensus pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at Ascensus with 2.2 out of 5 stars based on 29 anonymously submitted employee reviews. This is 42.9% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at Ascensus.

What are the top reviewed jobs at Ascensus?

Customer Service Representative (35) , Client Service Representative (31) , Client Relationship Manager (20) , Retirement Plan Consultant (18) , Consultant (15) , Call Center Representative (14) , Installation Coordinator (13) , Customer Service Representative (CSR) (12) , Retirement Service Consultant (12) , Financial Analyst (10) , Relationship Manager (9) , Software Engineer (9) , Account Executive (8) , Participant Services Representative (8) , Retirement Consultant (8)

What are the pros of working at Ascensus according to real employee reviews?

"workers are generally great people and willing to help each other out." ((in 54 reviews)); "Benefits (aside from health insurance) are pretty great." ((in 51 reviews)); "Flexibility, great work environment, allowed to work from home" ((in 44 reviews)); "Great culture to grow in." ((in 23 reviews)); "Some friendly coworkers" ((in 19 reviews))

What are the cons of working at Ascensus according to real employee reviews?

"Pay is low." ((in 49 reviews)); "No training." ((in 20 reviews)); "Outdated technology, lots of upper management has been there forever and they are set in there ways." ((in 13 reviews)); "No bonus" ((in 9 reviews)); "No diversity outside of customer service." ((in 5 reviews))

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Ascensus

Ascensus Client Service Representative reviews

3.9

70% would recommend to a friend

(29 total reviews)

David Musto

87% approve of CEO

27% positive business outlook

Ratings by category

3.8

Work/Life balance

3.4

Culture & values

3.4

Diversity & inclusion

2.4

Senior management

2.2

Compensation and benefits

1.6

Career opportunities

Client Service Representative employees have rated Ascensus with 3.9 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. Ascensus is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

29 reviews

2.0

Jun 27, 2022

Meh

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home & pay is ok for entry level or supplemental income. The people make this job bareable

Cons

Extremely large work loads, no bonus, understaffed, outdated systems & management just keeps piling it on. Work life balance is horrible

4.0

Jun 14, 2022

Nice pay

Client service representative

Recommend

CEO approval

Business Outlook

Pros

They were generous with overtime and the pay was good

Cons

I have no cons to share

3.0

Mar 14, 2022

Standard Call Center

Client service representative

Recommend

CEO approval

Business Outlook

Pros

They are willing to let you work from home

Cons

There is little to no opportunity to move up.

Viewing 10 - 12 of 29 Reviews

Jobs at Ascensus

Sr Retirement Service Consultant, Client Services - Retirement

New Jersey

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Client Relationship Manager, Client Services - Retirement

Arizona

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Implementation Coordinator, RPS Product Support Services

Minnesota

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Retirement Service Consultant

Retirement Service Consultant

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Ascensus

Ascensus Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Meh

Nice pay

Standard Call Center

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