Does Aspect Software pay their employees well?

According to anonymously submitted Glassdoor reviews, Aspect Software employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Aspect Software. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Aspect Software?

58% of Aspect Software employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Aspect Software 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Aspect Software?

Software Engineer (21) , Sales (20) , Account Executive (14) , Technical Support Engineer (12) , Engineer (9) , Principal Engineer (9) , Senior Manager (9) , Senior Principal Engineer (9) , Senior Software Engineer (9) , Customer Support Engineer (8) , Senior Customer Support Engineer (8) , Professional Services Consultant (7) , Senior Technical Support Engineer (7) , Solutions Consultant (7) , Senior Consultant (6)

What are the pros of working at Aspect Software according to real employee reviews?

"Generally great people to work with and a lot of support if you know where to go." ((in 96 reviews)); "Aspect was flexible to work with and were good about work/life balance." ((in 51 reviews)); "Benefits are good." ((in 36 reviews)); "Salary and compensation can be good based on your tenure" ((in 21 reviews)); "Good culture and team work." ((in 21 reviews))

What are the cons of working at Aspect Software according to real employee reviews?

"Lack of leadership within upper management who seem to be accountable to no" ((in 20 reviews)); "The VC group was challenging leadership and the senior management was scrambling to meet the challenges." ((in 20 reviews)); "Lack of understanding with senior leadership" ((in 17 reviews)); "Middle managers have no actual power" ((in 15 reviews)); "No job security no matter how important you are to the company." ((in 10 reviews))

What are employees saying about Aspect Software layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Aspect Software layoffs and their outlook for job security at Aspect Software in 2026.

What are the top reviewed Aspect Software locations?

Chelmsford , Brentwood , Orlando , San Jose , Lombard , Phoenix , Atlanta , Chicago , Nashville , Boston , Saint Charles , Dallas , Westford , Saint Louis , New York , Denver , Duluth , Louisville , San Juan , Milpitas , Miami , Remote , Brigham City , Bronx , Scarsdale , Washington , Indianapolis , Los Angeles , San Francisco , San Ramon

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Aspect Software

Aspect Software reviews

3.3

58% would recommend to a friend

(714 total reviews)

Patrick Dennis

57% approve of CEO

52% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.3

Culture & values

3.1

Senior management

3.1

Compensation and benefits

3.0

Career opportunities

Aspect Software has an employee rating of 3.3 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aspect Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

714 reviews

2.0

Apr 25, 2010

Seemed a good idea at the time...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

True team spirit. Fantastic people at ground floor level. Former gorund breaking technology leader in the field. Salaries ok as compared to visible marlet offerings.

Cons

Massive dependance on goodwill from staff to deliver customer satisfaction. Managers seem to be failry well looked after, but for others very little fair recognition and reward for the very missing work/life balance (for example, crises demanded that I miss all of the major family events oin my life last year). The rapid loss of some very talented people due to the pressure put on them by this organisation at the moment means this will only get worse for current employees.

3.0

Apr 11, 2010

Used to be great to work for but recent direction decisions don't make any business sense.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you are in a right team it is a great place to work. You will learn call centers inside out and be ready to shine in that segment. Aspect controls about 60% of the market of outbound predictive dialers so it is hard not to work with Aspect software if you work for a call center company.

Cons

If you have to work with UIP developers you will fight uphill battle for scraps of knowledge they decide to pass on. They never willingly share any information with anyone, they keep the source code secret even from the people trying to support their code. They must be truly ashamed of it because there is about 8,000 defects entered against the UIP product alone.

3.0

Mar 20, 2010

Chopping the Support Team is Not Going to Help

Support engineer

Recommend

CEO approval

Business Outlook

Pros

Using Aspect brand in the Support team area - praticising what the company is preaching Good location to work at

Cons

Long working hours No recognition for good efforts or performance Limited opportunity to provide feedback to support managers Very clique-driven mentality - in your face doesnt fit, you're out

Viewing 697 - 699 of 714 Reviews

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