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      Assurant

      Engaged Employer

      Assurant reviews

      3.5

      62% would recommend to a friend

      (3,074 total reviews)

      Keith Demmings

      77% approve of CEO

      58% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.4

      Compensation and benefits

      3.3

      Senior management

      3.2

      Career opportunities

      Assurant has an employee rating of 3.5 out of 5 stars, based on 3,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Mar 24, 2023

      They don’t care if you understand the job or not.

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work. Good daytime hours. Equipment provided.

      Cons

      The training process is ridiculous. Depending on what group you get placed into, your job will be easy or unnecessarily difficult. For certain groups, you have to use highly complex, outdated software that takes a very long time to learn, and they don’t care if you understand or not. At the end of training, you’re getting on those phones to take calls. Ready or not. They literally told me it doesn’t matter if I give the customer incorrect information. Just get through the call. I don’t agree with that. No wonder it’s such a high turnover position. And crappy benefits.

      avatar
      Assurant Response
      3y
      Thank you for your comments - we have shared them with our internal teams to help drive our continuous improvements to our employee experience.
      5.0
      Mar 20, 2023

      Great Company

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been working from home for 10 years now.

      Cons

      I actually really do enjoy my job.

      avatar
      Assurant Response
      3y
      Thank you for your review and for being part of the Assurant family for many years! We are glad to have you and are happy to hear that you've enjoyed our flexible work arrangements during your time here.
      3.0
      Mar 18, 2023

      Run

      Accountant iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really liked my coworkers.

      Cons

      Unfortunately I had a very mean micromanager that made my experience working there a nightmare. Honestly, other groups didn't seem that bad.

      avatar
      Assurant Response
      3y
      Thank you for your review - we have shared your comments with our internal teams.
      Viewing 337 - 339 of 3,074 Reviews
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      ReviewsAssurant reviews

      Glassdoor has 3,712 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.