Asurion Customer Service Representative CSR reviews

3.8

74% would recommend to a friend

(89 total reviews)
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Guru Gowrappan

Not enough data to show CEO approval

49% positive business outlook

Customer Service Representative (CSR) employees have rated Asurion with 3.8 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Asurion is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

89 reviews
5.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Proximity, pay, benefits and easy account

Cons

It is not work from home

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Asurion Response
1y
We love hearing positive experiences from our employees! Thanks for sharing!
4.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Good payment, and we have lunch

Cons

Bad environment, and suddenly changes

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Asurion Response
1y
Thank you for leaving a review! We are glad you are able to take advantage of all Asurion has to offer during your time here. We appreciate the feedback as it helps us grow.
3.0
Oct 18, 2024
Recommend
CEO approval
Business Outlook

Pros

There was opportunity for growth

Cons

The micromanaging was a little stressful

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Asurion Response
1y
Thank you for leaving a review. We appreciate your feedback as we are always looking to learn and grow at Asurion.
Viewing 10 - 12 of 89 Reviews

Glassdoor has 6,452 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.