Asurion reviews

3.3

51% would recommend to a friend

(6,222 total reviews)
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Guru Gowrappan

42% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jul 16, 2025

great culture

Recommend
CEO approval
Business Outlook

Pros

great people and lots of training

Cons

hard to get additional techs

5.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

pay on time, good benefits

Cons

work location too far away

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Asurion Response
1y
Thanks for taking the time to leave us a 5 star review!
1.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Potential to make good money Leadership and colleagues were all very kind

Cons

Forced to sell a product that most consumers don't want or need They don't care if the customer is dying or just lost a loved one, if they are eligible, you should try to sell them Other agents can be loud and rowdy while you're on a phone call trying to help an upset customer Feels wrong morally to try and sell somebody who just needs help activating their phone

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Asurion Response
1y
We understand that sales is not your favorite piece of this role. Sales are a big piece of growing our business and this role, which is why we offer unlimited sales bonuses. Thanks for your feedback!
Viewing 226 - 228 of 6,222 Reviews

Glassdoor has 6,451 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.