At Home reviews

2.8

34% would recommend to a friend

(1,253 total reviews)
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Brad Weston

32% approve of CEO

24% positive business outlook

At Home has an employee rating of 2.8 out of 5 stars, based on 1,253 company reviews on Glassdoor which indicates that most employees have an average working experience there. The At Home employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Sep 29, 2018
Recommend
CEO approval
Business Outlook

Pros

The other co-workers are pretty cool. That's it.

Cons

First, everything was going really great, I was getting a lot of hours (40 per week) I was really happy. As time went on, corporate had to cut hours (with no explanation as to why) my hours started going down to 30, 20, and right now it's less than 10. No really, on my last paycheck I was only paid for 5 hours. That's a joke. When other past employees say that all they care about are their precious credit cards, believe them! Management will only "like" you/ treat you with respect only if you get them those praised credit cards. Getting customers to sign up for a credit card is by luck! When a customer tells me no, that's it, I'm not going any further. If they want me to become a sales person, then they need to start paying commission, they don't even give any of type incentive for getting credit cards. There's literally nothing in it for you. Oh, and did I mention that you have to get at least 3 credit cards?? 5 if we especially "need" them. Yea, and this whole cutting hours, always understaffed, "you need to do this, you need to do that" thing needs to stop. One last thing and then I'm done, this store cannot keep a freight team together to save their lives! It's so bad that they have the people, who are usually cashiers, as their freight team because they can't get anyone stay for more than a week. And I finally know why, they dragged me around the freight team for a week, on the first day, I was ready to walk out and never come back. They just throw you out there, with no guidance, I had no idea what to do so I would try to do what everyone else is doing and they told me I'm doing it wrong! I was beyond furious. Anyways, thank you Glassdoor for letting me vent. Oh, and don't forget to do your axonify! 🙄🙄

1.0
Mar 24, 2017
Recommend
CEO approval
Business Outlook

Pros

- Interesting Merchandise. - Co-workers are decent hard-working people

Cons

- Compensation is embarrassingly low when compared to similar work elsewhere. - Everyone that is not management is part-time, 20 hours/week firm. - Because of part-time status you will be unqualified to receive any benefits aside from a paltry bonus (Approx. $100.00) if your store even makes its sales goals and a 25% employee discount (Which you can't really use because of low compensation). NO retirement, NO health benefits, NO PTO. (Despite a "employee benefits poster" located in-store that states otherwise) It's laughably insulting. - The store runs on a thin payroll--2 to 3 employees at most at a given time when the store is open. This leads to employee burnout; a messy, disastrous store, and low morale. Turnover is high and almost everyone has to take a second/third job to stay afloat. - Executives/Regionals from HQ push Axonify--an in-house training system. Everything is a high priority so on top of conditioning your three zones, cleaning bathrooms, conditioning other departments that are falling behind that night, bringing in carts, doing returns, and performing cashier/customer service; you have to spend 30-45 minutes that you don't have in a training module that teaches you the proper method of climbing up a ladder to retrieve merchandise. For those of you doing research on At Home as a potential employer; I'd look elsewhere. I know people working fast food that are paid more per hour than I and they can reach 35 hours or more without a problem. I have worked in many places in retail and restaurant--At Home is by-far the lowest paying and most unsatisfying position I have ever held.

1.0
Aug 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Fun people to work with, but has nothing to do with the company.

Cons

Happy that your Company went Public so Managers can make money? I had 90% of my workers get hurt because you won't staff to save money. Your are worked to death at every moment of the day. Management works 10 hr days but by 1:00 has stopped working and has CSS do 2 days of work in a night shift. Company believes in Lean principles but they have used a manufacturing idea; no change to work flow, within a retail environment, where there is constant change. There is complete boredom at the registers and the rest of the 3 people working in a 96,000 sq ft store have to do all the manual work. Furniture, heavy rugs, mirrors and wall hangings, not to mention 70Lb Christmas trees that show up in June. Nothing about this company is worth it.

Viewing 7 - 9 of 1,253 Reviews

Glassdoor has 1,300 At Home reviews submitted anonymously by At Home employees. Read employee reviews and ratings on Glassdoor to decide if At Home is right for you.