At Home reviews

2.8

34% would recommend to a friend

(1,254 total reviews)
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Brad Weston

32% approve of CEO

24% positive business outlook

At Home has an employee rating of 2.8 out of 5 stars, based on 1,254 company reviews on Glassdoor which indicates that most employees have an average working experience there. The At Home employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Dec 13, 2015
Recommend
CEO approval
Business Outlook

Pros

The vision of the CEO is a good one.

Cons

The company's culture is dis-functional at best.. The message from the home office is one of "Doing the Right Thing", however the store operations group does just the opposite. Consistently using unprofessional tactics to bully and intimidate store management. The stores are not given the resources to run the properly. When converted from Garden Ridge to At Home they spoke of leaving behind the culture and putting customer and associates first. They have never been farther from that than they are right now. The only thing that seems to be important to District Managers and above is how many pallets of freight did you get done today. Store conditions and employee relations are an after thought. In 20 years of retail management I have never seen a company manage their assets in a less professional and more disorganized manner from their Human Resource dept down.

2.0
Dec 5, 2015

Stay Away!

Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits

Cons

This company changed it's name from Garden Ridge to At Home a year and a half ago. The problem is the only thing that changed was the name. The culture is the same as it was before. The vision of the CEO is not the vision that is adhered to by people below him. The HR department allows and tolerates lies and half truth's at the DM level. This company has the potential to be an outstanding company BUT will never reach that level as long as there are still members of the old regime in charge. Don't take my word for it do your own investigating. Talk to a Store Director in confidence before coming on board. There is a reason this company scores so poorly on Glassdoor. At Home is nothing more than Garden Ridge in sheep's clothing. Also there is almost zero percent chance to promote beyond management level as they have a pitiful internal training program. Buyer beware!

1.0
Nov 16, 2015

Misery

Recommend
CEO approval
Business Outlook

Pros

$10 an hour starting out and a 56 hour work week. Over time- time & a half after 40 hours.

Cons

Long shifts. Rude customers. Violent customers. Inexperienced managers. Dangerous. No janitor or cleaning crew. Incompetent managers. Disorganized. Filthy. No customer service. Horrible employee value. Strict policies. Lack of communication between managers and employees. Managers rude to customers: Customers spread feces on bathroom walls and mirrors. Customers left dirty diapers in multiple departments. Customers would urinate on products and bathroom walls. Improper protection for when using dangerous cleaning solvents. Many safety violations. Fire-code violations. Couldn't have water or any drink at registers- Led to dehydration in many employees. Couldn't use restroom when needed- Caused a co-workers baby development and growth to slow as well as many bladder infections. Too much product coming in and not enough shelves to put it on. Unrealistic expectations. No health benefits. No 401k. Once you leave you can never be hired there again.

Viewing 1162 - 1164 of 1,254 Reviews

Glassdoor has 1,301 At Home reviews submitted anonymously by At Home employees. Read employee reviews and ratings on Glassdoor to decide if At Home is right for you.