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Atlas Air Worldwide

Engaged Employer

Atlas Air Worldwide reviews

3.2

41% would recommend to a friend

(354 total reviews)

Michael Steen

59% approve of CEO

53% positive business outlook

Atlas Air Worldwide has an employee rating of 3.2 out of 5 stars, based on 354 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atlas Air Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

354 reviews
3.0
Aug 16, 2017

Flight Attendant

Recommend
CEO approval
Business Outlook

Pros

Best flying you will ever do in your career! Asia, Europe, Africa from day 1! That's something that would take 10-15 years + at a mainline carrier. Less than 1 year on reserve. Great passengers (primarrily US military). No prior flight attendant experience needed- and it seems they may prefer it. Great job for adventurist types that don't have a lot of bills to pay.

Cons

1) Management that not only encourages pursers, and other flight attendants to write up fellow employees for extremely monor infractions, but punishes those that don't! That breeds not only favoritism, but juvinile "back- stabbing". For instance, if I'm flying purser and a flight attendant shows up for a flight with her hair slightly touching her shoulders, and I decide to simply pull her aside and mention that she either put her hair in a bun or get it cut (without writting it up to management) and another flight attendant, or purser mentions the 'infraction' to management- I get in trouble! This breeds almost a high school environment. And while some seem to have impunity when it comes to infractions, others are terminated for things as minor as not checking in at base prior to a deadhead (non-working airline repossition flight). 2) No airline benifits, or pass-travel on any carrier. 3) Over 70% of pursers (lead FAs) hired, and nearly the same percentage of flight attendant instructors are inexperienced, and first time flight attendants (some that had barely completed probation at the company). That does not mean they're unknowlegable, but when it comes down to the 99% of what the job is out on the line, they have no experience. 4) The company makes an almost unbelievable ammount of simple logistical mistakes when it comes charter contracts- causing a massive loss of contracts, and loss of potential new contracts. For instance; a company out of Korea wants to charter a 747 from Miami to London. The company added no languge qualified flight attendants onboard, did not look into special catering options, did not make security or informational material in their language, did not consider security screening delays prior to departure (3 hour delay) etc...These were simple things that any employee would've been able to improve upon, yet were overlooked. And while the previous destinations and national origin of the passengers was changed, the story of that lost contract is completely accurate. 5) FSI/ Flight Services International is who you're employed by- NOT Atlas Air- which is painted on the aircraft, on your luggage tags, on the Crew ID badges that you wear, and the airline that you tell everyone you work for. Why?? Good question! There's hundreds of stories as to why, but if Atlas Air wanted to employ their own flight attendants they would. it's not that hard to do. They're a huge cargo airline that's been around since 1991. The fact that a 3rd-party manages you, as well as signs your checks should give you pause. With all that being said, I had good relationships with other flight attendants, as well as managemnt while employed there. It was just something I observed after many, many years with the company. If you're looking for an enjoyable job, and enjoy all the travel- FSI (Atlas Air) is a good pick. If you're looking for benifits, or to make money- RUN! When paychecks come out every 2 weeks, it's feast or famine.

1.0
Jul 18, 2017

IT Department - Fail

Recommend
CEO approval
Business Outlook

Pros

Christmas paryt and raffles

Cons

No growth, horrible managerial decisions, no communication between staff/managers, horrible financial decisions, no budget money for evolving company etc..

1.0
Nov 6, 2016
Recommend
CEO approval
Business Outlook

Pros

- For the most part, very nice equipment. - Varied flying and itineraries. - Excellent international traveling opportunities

Cons

- No pilot trip protections. Get sent home early? Your pay will reflect that. I've had two months this year when I lost >50% of my regular pay due to being unexpectedly sent home early. - Short-sighted management that seems to care about their own interests rather than the interests of the company as a whole - such as paying themselves outrageous bonuses over the Amazon contract before so much as a dime of ACMI revenue had been earned over the deal. - Major labor dispute with the pilots. Pilots are overworked and undercompensated relative to counterpart pilots at United, FedEx, and the other major carriers. Meanwhile, our executives are some of the highest paid in the industry. - Other airlines have gone well above and beyond to try to make their airline an appealing destination for pilots to work for; Atlas hasn't. This, meanwhile, industry conditions greatly favor pilots, not companies. - A management team that doesn't face its problems head-on. They'd rather bury their heads in the sand and hope their problems go away. - Awful communication from management. - Many commuter airlines have a better contract for pilots than Atlas' pilot contract. - Has done nothing to address the high pilot attrition rates. - is in denial about their high pilot attrition rates. - Has laid off entire teams of employees rather than offer them relocation in moving much of the operation from New York to Cincinnati. - Uses the excuse of being a small, mom-and-pop operation rather tackle its problems head-on.

Viewing 7 - 9 of 354 Reviews

Glassdoor has 395 Atlas Air Worldwide reviews submitted anonymously by Atlas Air Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if Atlas Air Worldwide is right for you.