Atos-Syntel reviews

3.6

63% would recommend to a friend

(8,684 total reviews)

Rakesh Khanna

77% approve of CEO

61% positive business outlook

Atos-Syntel has an employee rating of 3.6 out of 5 stars, based on 8,684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atos-Syntel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews
2.0
Feb 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Syntel's sole purpose is to outsource contract IT employees. They gave a good opportunity to work on contract with American Express. Enjoyed the Amex team and all tasks I was assigned to. Reasonable salary, although not really competitive.

Cons

One of the worst HR departments I've ever seen, if not the worst. Horribly incompetent with a lack of any real communication. They failed to deliver first paycheck until 38 days out, and did not handle relocation reimbursement with any measure of promptness. Promised bonuses are not delivered according to schedule. It appears company is slow to payout on all deliverables, as at one point when I was at their office, a utility company was sent to demand payment or shut off electric service that day. When my project was cut, I was put on the bench and given several weeks of pay while Syntel supposedly looked for a new project. They then let me go without any measure of professionalism or tact, despite the fact that my former contributions to their projects was always exemplary and ahead of schedule. I feel fortunate that I took the opportunity to look for a new job instead of waiting for them to figure out which end is up. Shortly after they cut my contract and I was grateful I had already started interviewing for any other position and not to be dealing with this mediocre (at best) company.

1.0
Dec 23, 2018
Recommend
CEO approval
Business Outlook

Pros

This company have a KPO and IT services for our clients. I work for the KPO side. * Laid back atmosphere - stress free some of the time provided that the systems cooperate and no difficulties within tasks are involved. * Plenty of parking - We have a four story building but we have different companies who lease or rent this building also. However, we have the whole floor to ourselves. * Manager is lenient - they are flexible with time provided that you produce numbers. * Easy assignments * Flexible lunch & break schedule - You get 30 minute lunch though. * Good workers to work with * Project can extent - Provided that the team do an excellent job producing quality work and meet quota. * HR personnel in same building - The top HR guy is nice and friendly but stays on the phone all the time. * Nice location - You work in an affluent part of the Greater Nashville Area. Several restaurants around. * Benefits are good - You get all your vacation and leave time up front instead of accumulating one or two work days each month pretty much it.

Cons

* Technology sucks - A good number of times, you can not get decent tech support to figure out issues. You have to request a ticket from them which they have to create a ticket instead of fixing issue right away. Also, when the ticket gets created, the tech support don't get back with you within a reasonable amount of time. Internet access is only limited to work(project) related sights. If you don't have a Smart phone or tablet to look what's for lunch, good luck and ask your co-worker who has a Smart phone or tablet. The download upgrades does not work correctly and when on the job, post download restarts interrupt what you are doing. Also, some of the access to unoccupied work stations is faulty and your credentials is recognize with no access to that PC once the former employee or contractor gone for more than a month. Access to that former employee or contractors PC is gone. Even working from the client sites, it is slow and stagnant at times. Few times, we went a whole day without work because the programs were down due to technical issues. Also, when one of the work stations are down, you have to work at another work station, sometimes the co-worker's station when he or she is on leave. Also, when get hired on or as a contractor, access to your work credentials, such as username and passwords, can take a minimum of three weeks to a month for everything. You have to work under someone's credentials which is against company policy. * Lousy pay and benefits - This company will not give you a sizable raise. I came from a six month contract by a staffing agency and the raise was less than $0.60 when hired-on. The health insurance is from one carrier with three plans only. I have the lower rate but it is still expensive and doesn't pay and cover hardly anything. Also to make matters worse, you have to sign up annually to the same benefits around enrollment period. 401K is optional but you have to wait three months after you are hired-on. * Company resources are Internet based - I understand resources are website-based but this company have too many websites for certain things you are trying to find without much luck. One website address for benefits is different while the website for skill and assessment is a total different address. This company have too many confusing websites and just need one central website where it is neat and organize. * No office manager - There is no office manager to supply office equipment for as gem clips, sticky notes, staplers and etc. You need to supply your own but luckily, I don't have to worry too much since I work on PC all day thru the clients website. Also the break room where people eat lunch, dishes stay dirty with utensils in the sink unwashed. There are no dish-detergent for that matter. I supply my own dish detergent but I wiped down the tables when I eat in there. There use to be two refrigerators, but we are down to one workable refrig. The ice machine no longer works for more than six months. And the reception area is empty everyday with no one working the front desk. - The building is crappy. O.K. the building is nice but on the whole floor just designated for Syntel only, some of the doors shut louder than others, few of the windows in the doors are loose and the temperature in the building is not set accordingly, generally cold. Also, the lights stay on provided that the sensor sees you are moving around. At times sitting at your desk for a very long period of time, the lights turns off. You have to move your arms back and forth in the air for the lights to turn back on. Lack of management - We have a supervisor who is really not a supervisor and let people get away with stuff. This supervisor tries to micromanage your work. Also, this manager does not appreciate anything and show much appreciation of your work but wants you to meet unreasonable quotas that is impossible most of the time. People get burned out quickly and don't care anymore about the work. Also, we have managers over this project and over our supervisor who is unreasonable when it come to the work load outside of this office, quota and etc. For example, this manager let the employee, who is contracted thru a staffing agency currently, work few days out of the week because she is currently studying for another career opportunity. This is a job which requires 40 hours a week for certain quotas that we have to meet which part time hours is easily out of the question. Also, another example, we recently contracted a new person and he has very poor hygiene and badly smells. You see this contractor with bathroom stains on the back of his pants which he wears everyday to work and does not shave at all. The manager does not do anything about it. * Revolving door very badly - We hire contractors and they stay on average within a day to three weeks the most. Yes, that is correct and I am not kidding. I think the reason why is, people don't have access right away, the pay is not all that great and people don't have anything to do but sit around and watch other people work at the workstation without being trained on what is going on. Culture - The company is Indian based company which a good percentage of people who work for Syntel is Indian at least 90%. I'm not against the culture but I am against people who does not use proper hygiene. Most of the people do not use deodorant and my supervisor is one of them. * Highly disorganized from the client - The client is very disorganized and the training is not 100% effective. There is unnecessary research on simple solutions with miscommunication when contacting members. Also, the members can be difficult to get thru. Also, there are too many errors and too many hands on for one account when members get upset and choose to leave the client for another client. The default notes, that the co-workers from out in the field, are used over and over without proofreading and not enough information involved to keep from doing research. We also work with a different team based in India who have too many managers and constantly wanting you to quit what you are doing to work on a critical task.

2.0
Nov 29, 2016
Recommend
CEO approval
Business Outlook

Pros

They hire anyone with a degree and a pulse. Low expectations for actual work quality. You will not be scrutinized. Bench pay, with an HR dept based in India that doesn't pay attention. You can sit on bench, paid in full while Syntel forgets you exist. That will go for approx. 6 months, then they will fire you since Syntel is unable to close new clients due to poor reputation and the fact the engagement managers sell only on price, literally the only benefit Syntel touts to the prospective client is that they are CHEAP, and even that isn't attractive since companies see Syntel as junk. You won't develop many, if any relationships with upper managers, you save $$$ at Christmas time.

Cons

TL;DR-AVOID THIS PLACE IF YOU HAVE ANY OTHER CAREER OPTIONS! YOU WILL NOT DEVELOP YOURSELF HERE NEARLY AS WELL AS YOU WOULD WITH A REAL, LEGITIMATE IT SERVICING COMPANY. Synel is basically an overseas body shop operation, designed to flood corporations with cheap, overrated, underskilled labor thru H1B's. You are nothing but something to be controlled, an asset. They literally have zero respect for any personal life you may have- If you get hired, they will assume you willing to move across the country, literally with less than 7 days notice. Same with reassignments you are offered. The "training" they offer is just enough to make it seem you have been exposed to the technologies in question; like all body shops they hope the employer will teach you as you go, Poorly conducted mandatory training done by teleconference, an India convenient hours (Sunday, 11PM for instance) are common. They have zero respect for your off time, that's how it works there. Since the staff is over 1/2 H1B, that means they treat the employees like Indian employees, which is what you lumped in with, so don't expect anyone to listen to you, or care about your needs. No 401K match Expensive benefits Expect to be fought with for anything you need, including harassed for PTO. No one has the experience they claim. Unstructured, unclear plans for future growth. The management will not discuss any plans with you for anything, they just expect you to be ready the SECOND they say something, nevermind if you have a family, a house, or things to move, literally. "Project Managers" with no experience successfully leading projects, the only thing they know is to try to appease the company manager they are being bullied by- never stick up for the employee when the company tries to demand more work out of scope. Because they have zero experience, and zero fortitude to tell the client when they are out of scope, you wind up overworked, with shorter deadline, and in an environment where there is no planning, no defined goal and nothing but infighting due to no one being able to devise a plan- remember few have done this before. Fear the client, never say no, bully the subordinate into unreasonable requests to appease said client. I know of people who work who have been separated from their children since the only jobs Syntel was able to find them were on an opposite coast- move there, or be pressured to leave, or get fired. To hell with your family, they don't care. They do this since they are incapable of finding new business local to your employees- even the "low price" thing companies are hip to, and they aren't biting anymore. I have seen Syntel move employees across the country on the promise of a long term gig (H1B). - Employee moves on short notice, disrupting their life and their family, incurring massive expenses, then the gig dies within 30 days- the employee had to go back to India since they couldn't find another gig. Totally inhuman move. When syntel goes to trade shows, they walk up to potential companies, ask them what they are paying for H1B's and go "we can cut it in 1/2"- that's the entire sales pitch to accept Syntel, nothing else. It's about cheap labor, that may or may not work as advertised. Future employers will either not know Syntel, or if they do, they will suspect your skillset, which you will have to develop entirely on your own since you were hyped up to get jobs before. They will allow you to fraud your resume to get potential clients to sign you up. My time there was like I lost 2 years, what I know was easily obtainable in a few days in an organized environment; I feel like my professional growth was actually stunted compared to others starting with other firms. Syntel is the stingiest company I have ever worked for, and their work is just a sham. If you go there, be prepared to be harassed, learn nothing, and not to be taken seriously in eyes of future employers. If you do go there, do it for the $$$ but take any other offer in the IT sphere when you are offered. This is just a H1B sweatshop.

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Glassdoor has 8,909 Atos-Syntel reviews submitted anonymously by Atos-Syntel employees. Read employee reviews and ratings on Glassdoor to decide if Atos-Syntel is right for you.