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Atrium Hospitality

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Atrium Hospitality reviews

3.4

56% would recommend to a friend

(376 total reviews)
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Rob Mangiarelli

79% approve of CEO

53% positive business outlook

Atrium Hospitality has an employee rating of 3.4 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atrium Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

376 reviews
3.0
Feb 23, 2021
Recommend
CEO approval
Business Outlook

Pros

The management at the hotel level was fabulous, caring and understanding.

Cons

Management at corporate level was not understanding. You were a number to them. They didn’t care about their employees.

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Atrium Hospitality Response
5y
Thank you for taking your time to provide feedback. We are so sorry to hear you’ve had an unpleasant experience on a corporate level. As an organization, it is incumbent upon us to hire and promote leaders and managers who, first and foremost, embody our core values of Perseverance, Teamwork, Service and Respect as they play a play a pivotal role in helping us build a strong, positive and engaged workforce. We welcome your comments and take your feedback seriously as we continue to grow and strive to improve our working environment.
1.0
Feb 9, 2021

A Hospitality Company that Does Not Care about Their People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities, bonus plans for property-level associates

Cons

Unrealistic business goals, tries to make up for lack of human capital by overworking employees, pay is not completive, expensive health insurance, disorganized, C-suite and property-level directors do not hold people accountable, claim to be inclusive but ignore clear discrimination, little to no training, handled COVID poorly

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Atrium Hospitality Response
5y
Thank you for taking the time to provide your feedback regarding your Atrium Hospitality experience. It is unfortunate that your experience was not as favorable as we would like. Unfortunately, due to the effects that COVID-19 had on our business, we had to make the hard decision to lay-off the majority of our associates. Even during our recovery efforts, please know that ongoing training and develop is a priority for Atrium Hospitality. We are allocating resources to develop more robust career development programs and initiatives including more training opportunities at all levels throughout the organization. These programs will assist in providing our associates the necessary skills and experience for cross functional and promotional opportunities as they become available. In these uncertain, unprecedented times, we are still trying our best to make sure everyone is taken care of in alignment to our five (5) core values. Again, thank you for your input. We are always open to feedback and are thankful that you took the time to share your comments with us as we continue to grow and strive to improve our working environment.
1.0
Feb 5, 2021

Don't work here

Recommend
CEO approval
Business Outlook

Pros

free food, free sodas, and discounts on food

Cons

horrible employees and manager complain how my co-worker was hours late management didn't care

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Atrium Hospitality Response
5y
Thank you for taking the time to leave us a review. We are sorry to hear about your unfavorable experience working for our company. We would like to learn more about your specific situation so that we can address any concerns. Please know that we are working diligently to promote a positive work environment and a culture that embraces our core values of Perseverance, Teamwork, Inclusion, Service and Respect. We invite all associates to utilize any of our internal communication vehicles to provide us specific details about any concerns they may have so that we can take the appropriate actions, as needed.
Viewing 319 - 321 of 376 Reviews

Glassdoor has 387 Atrium Hospitality reviews submitted anonymously by Atrium Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Atrium Hospitality is right for you.