employer cover photo
employer logo
employer logo

Atrium Hospitality

Is this your company?

Atrium Hospitality reviews

3.4

56% would recommend to a friend

(376 total reviews)
avatar

Rob Mangiarelli

79% approve of CEO

53% positive business outlook

Atrium Hospitality has an employee rating of 3.4 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atrium Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

376 reviews
1.0
Aug 3, 2017

Disappointed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company purchased some of the very best hotels, and staff in their comp sets. They seem to be willing to put money into the properties in the form of renovations which is great.

Cons

Unreasonably expensive insurance benefits. Reduced PTO plan because it was "too generous". No paid holidays or sick time - so if you have a family be prepared to use all of your vacation time for these two things and never actually get to take a vacation! Significantly reduced Bonus Plan earning potential AND increased required productivity to earn - costing their Top Sellers 10's of thousands of dollars in payouts per year. High turnover, and lack of ability to acquire new talent in all departments due to poor benefits/pay package.

avatar
Atrium Hospitality Response
7y
First, thank you for taking the time to provide your feedback about your time with Atrium Hospitality. We also appreciate your patience with our response. We welcome your comments and take your feedback seriously as we continue to grow while improving our processes, benefits and work to make sure we are paying competitive wages. We are continuing to look at each of these items very critically with the goal of making adjustments when and where possible. We appreciate your input as we continue to make Atrium Hospitality a great place to work and grow! As we continue to grow, we will hire and place the right people in positions so that we can maintain the staffing levels required for optimal efficiency, performance and results. And when those days or weeks come when we know we are asking people to stretch a little further than usual, we will add some FUN to the equation to show everyone how much we appreciate their hard work and personal sacrifice. Again, thank you for your patience with our feedback. We look forward to your continued input as we strive to make Atrium Hospitality a great place to work and grow!
2.0
Jun 13, 2017

Human Resource Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love people, company benefits and hours

Cons

Salary is very low for the all the responsibility

avatar
Atrium Hospitality Response
7y
First, thank you for your patience with our response. We appreciate you taking the time to provide your feedback about your time with Atrium Hospitality. We welcome your comments and take your feedback seriously as we continue to grow while improving our processes, benefits and work to make sure we are paying competitive wages. We are continuing to look at each of these items very critically with the goal of making adjustments when and where possible. As an organization, it is incumbent upon us to hire and promote leaders and managers who, first and foremost, embody our core values of Perseverance, Teamwork, Service and Respect as they play a pivotal role in helping us build a strong, positive and engaged workforce. This is critical to our Associates, our organizational morale as well as the continued success of our business. We will always work with our Associates, leaders and managers to ensure that everyone receives the support they need to achieve the highest and best results imaginable and we will do so, first and foremost, by encouraging open and transparent discussions about how we can all continue to grow and develop professionally and personally. We encourage all of our Associates to utilize our communication vehicles to escalate any issues in this regard so they can be addressed in a timely and efficient manner. We appreciate your input as we continue to make Atrium Hospitality a great place to work and grow!
3.0
Mar 13, 2017

Average

Recommend
CEO approval
Business Outlook

Pros

Experienced, knowledgeable leadership Nice, kind, friendly coworkers and hourly associates Generous bonus plan if you can meet goals Many people stick with the hotel for a long time

Cons

Very high sales goals, sometimes unreachable Market segments for different sales managers are not clear Lots of busy work (weekly/monthly) that takes away from selling Not the best benefits plan; people were on their spouses plans from other companies No automatic paid holidays or holidays off. Sick days, vacation days, and holidays all come from "Paid Time Off". They'll never make you work Christmas, but you don't just get it off if it's on a weekday - you have to use time off for it.

avatar
Atrium Hospitality Response
7y
First, thank you for your patience with our response. We appreciate you taking the time to provide your feedback about your time with Atrium Hospitality. We are pleased to know that you found our benefits and work environment favorable as these are key priorities for us. And we welcome your comments and take your feedback seriously as we continue to grow while improving our processes, benefits and work to make sure we continue paying competitive wages. We continue looking at each of these items very critically with the goal of making adjustments when and where possible. We appreciate your input as we continue to make Atrium Hospitality a great place to work and grow! All the best to you in your future endeavors.
Viewing 364 - 366 of 376 Reviews

Glassdoor has 387 Atrium Hospitality reviews submitted anonymously by Atrium Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Atrium Hospitality is right for you.