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Atrium Hospitality

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Atrium Hospitality reviews

3.4

56% would recommend to a friend

(377 total reviews)
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Rob Mangiarelli

79% approve of CEO

53% positive business outlook

Atrium Hospitality has an employee rating of 3.4 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atrium Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

377 reviews
2.0
Feb 14, 2021
Recommend
CEO approval
Business Outlook

Pros

- Good local leadership at my hotel. - Pay was above average for my position.

Cons

- Company claims to be employee-centric, however, it becomes clear they care more about the bottom line and corporate management than anyone else. - The only true way to move forward with the company is to be a 'yes-man' personality. If you ask too many questions or share legitimate concerns you become the outcast and lose out on opportunities. - No sensitivity from the corporate leadership during the recent pandemic. Managers were required to work 60 plus hours a week (emphasis on the plus) at 20% less pay and only one day off, yet only 48hrs were reported up to the owners. While the hotel managers were working these crazy hours, the CEO had the audacity to mention on a weekly call that he had been so busy that week he could barely get in a round of golf. - Disconcerting that the upper corporate management did not take the initial pay cuts and only included themselves as a terciary option after cutting all of the actual working hotel staff and removing all benefits. I would question as to whether they even took a pay cut at all while they watched their local hotel staff work themselves to the bone.

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Atrium Hospitality Response
5y
Thank you so much for taking the time to provide feedback regarding your experience. Our Associates are our most valued asset. We are thrilled that you were happy with your local leadership and compensation. Given where we are as a company and where we hope to be in the future, we know we cannot get there without the hard work and dedication of our Associates. With the pandemic came much uncertainty and in these unprecedented times, we are always trying our best to consider employees on all levels. Thank you again for your input and we will reflect on it as we continue to make Atrium Hospitality a great company for whom to work.
1.0
Feb 9, 2021

A Hospitality Company that Does Not Care about Their People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities, bonus plans for property-level associates

Cons

Unrealistic business goals, tries to make up for lack of human capital by overworking employees, pay is not completive, expensive health insurance, disorganized, C-suite and property-level directors do not hold people accountable, claim to be inclusive but ignore clear discrimination, little to no training, handled COVID poorly

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Atrium Hospitality Response
5y
Thank you for taking the time to provide your feedback regarding your Atrium Hospitality experience. It is unfortunate that your experience was not as favorable as we would like. Unfortunately, due to the effects that COVID-19 had on our business, we had to make the hard decision to lay-off the majority of our associates. Even during our recovery efforts, please know that ongoing training and develop is a priority for Atrium Hospitality. We are allocating resources to develop more robust career development programs and initiatives including more training opportunities at all levels throughout the organization. These programs will assist in providing our associates the necessary skills and experience for cross functional and promotional opportunities as they become available. In these uncertain, unprecedented times, we are still trying our best to make sure everyone is taken care of in alignment to our five (5) core values. Again, thank you for your input. We are always open to feedback and are thankful that you took the time to share your comments with us as we continue to grow and strive to improve our working environment.
1.0
Feb 5, 2021

Don't work here

Recommend
CEO approval
Business Outlook

Pros

free food, free sodas, and discounts on food

Cons

horrible employees and manager complain how my co-worker was hours late management didn't care

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Atrium Hospitality Response
5y
Thank you for taking the time to leave us a review. We are sorry to hear about your unfavorable experience working for our company. We would like to learn more about your specific situation so that we can address any concerns. Please know that we are working diligently to promote a positive work environment and a culture that embraces our core values of Perseverance, Teamwork, Inclusion, Service and Respect. We invite all associates to utilize any of our internal communication vehicles to provide us specific details about any concerns they may have so that we can take the appropriate actions, as needed.
Viewing 235 - 237 of 377 Reviews

Glassdoor has 388 Atrium Hospitality reviews submitted anonymously by Atrium Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Atrium Hospitality is right for you.