Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,202 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Good benefits and retirement savings plan" ((in 109 reviews)); "Pension and 401k" ((in 58 reviews)); "Great culture and team environment" ((in 52 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 48 reviews)); "Coworkers below management were all great to work with" ((in 45 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 146 reviews)); "Extremely unfair and low salaries" ((in 78 reviews)); "Poor management and consistently understaffed" ((in 74 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 42 reviews)); "No work from home" ((in 33 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

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Auto-Owners Insurance

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,078 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Ratings by category

3.5

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Diversity & inclusion

2.7

Senior management

2.6

Compensation and benefits

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

May 11, 2010

Keep that desk chair warm!

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Benefits, 7.5 hour work days, large desks, plenty of lighting

Cons

This is a great place for fresh out of college grads...you will learn to stay put at your desk, work for little money, and be treated like a child. The only way to get promoted is to kiss up to your supervisor, push paper, and expect small salary increases year to year. If you do this, you will climb that large ladder. Get your experience for 2 - 5 years, move on to bigger and better things - which is exactly what I have done. Also, remember that quiet hour is from "8:00 to 9:30" and is strictly enforced - don't get caught talking during these times or something will be handed to you.

2.0

Jun 25, 2026

Easy job, but low pay and limited growth opportunities

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Easy job to do if you’re halfway smart and actually try.

Cons

Low salary compared to other companies. Raise your concerns with this or anything else and management basically blackballs you for any opportunity for growth. You can do twice as much work as some of your co-workers and still get the same measly 3% annual raise. You’re better off coasting through the job rather than giving 100% effort. The harder you work, the more responsibilities they give you without any monetary compensation.

Auto-Owners Insurance Response

Thank you for sharing your review. We value your feedback regarding compensation as we continue to evaluate our programs. If there is anything additional you would like to share, please email us at conversation@aoins.com.

3.0

May 6, 2026

Great coworkers, but pay and workload are issues

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers. And if you are in the field, the car is a nice perk.

Cons

Pay and work load. Your reps are overworked and underpaid considering what they encounter on a daily basis. Since I left, they have had a hard time filling my spot.

Auto-Owners Insurance Response

2mo

Thank you for your feedback and for your many years with the company. We’re glad to hear you enjoyed your team members. We appreciate your candid input on compensation, workload, and performance expectations. Your feedback is valuable and we would welcome anything additional you'd like to share by emailing conversation@aoins.com.

Viewing 232 - 234 of 1,078 Reviews

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Jobs at Auto-Owners Insurance

Administrative Assistant

Personal Lines Underwriter

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Auto-Owners Insurance

Auto-Owners Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Keep that desk chair warm!

Easy job, but low pay and limited growth opportunities

Great coworkers, but pay and workload are issues

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