AutoNation reviews

3.0

37% would recommend to a friend

(2,411 total reviews)

Mike Manley

39% approve of CEO

37% positive business outlook

AutoNation has an employee rating of 3.0 out of 5 stars, based on 2,411 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AutoNation employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

2 weeks paid vacation, Holiday pay, flexible hours (at least in my department) and decent benefits.

Cons

What a joke! The Shared Service Center is in need of a complete overhaul! They use ADP which is an ancient software program from the mid 90's, that causes more harm than good. Everything is completely manual and it is easy for mistakes to happen that are hard to correct. Half the programs they provide don't even work most of the time. The management and HR team are a joke! They spend more time worried about making themselves look better than being concerned about how their employees are doing and how the teams are functioning. They will say over and over that they are committed to your advancement but are quick to toss you to the curb like a piece of garbage if you disagree with them. I felt like I was attending Jr. High again when I worked there. All the managers had to write a "Social Contract" because the office politics were so bad! News flash management.... NO ONE FOLLOWS IT... NOT EVEN YOU! Don't listen to the well rated comments either. It is HR trying to move all the bad reviews down because the turn over rate for the Shared Service Center, wait who am I kidding the WHOLE company in the past 6 months has been absurdly high and Management/HR wonder why! Because you treat your hard working employees like dirt and your completely unstable employees with the utmost respect. Give me a break! This place is a living nightmare.

1.0
Aug 2, 2014

One Star Is Being Extremely Generous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a handful of nice people working alongside you. Most of the customers are good, decent people, simply looking to buy a car and be treated respectfully and professionally through the process. Otherwise, there are no redeeming qualities about this company whatsoever.

Cons

1) They lie to get you interested in working for them. 2) They set false income expectations. 3) They operate with a "shoot from the hip" management style. Despite all of the processes they have, there is no structure in the way the dealerships operate. 4 ) If you happen to earn a decent income for a given month, expect to have to work even harder to match it the following month. Pay plans change as often as the weather. 5) Forget about having any kind of life outside of the dealership. Work schedules mean nothing. Expect to be there until very late at night, often past midnight. 6) There is a culture of "playing the blame game". More time is spent pointing fingers and making accusations and assumptions instead of making deals and taking care of customers. 7) Their training is meaningless. Trainers (who are nothing more than overpaid hacks who were miserable failures on the job when THEY were in the dealership) spend more time trying to indoctrinate employees than actually working with them to help them sharpen and enhance their skills and actually perform at optimum levels. 8) To say that employees are micromanaged is an understatement. There is no room or tolerance for independent thinking. Any individual initiative to facilitate any type of improvement is perceived as a threat. In other words, if you work for AutoNation, you have to be a Stepford Wife. 9) Corporate earnings are going up while employee earnings are going down. 10) The company will seize any opportunity to short-change you on your income. They will come up with an encyclopedia of excuses.

3.0
Jan 25, 2014

Worked for Corporate in Texas Region

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked for a great Team... Our Market was always #1.

Cons

Worked 70 hrs a week. Always on call. No real respect for personal time.

Viewing 28 - 30 of 2,411 Reviews

Glassdoor has 2,466 AutoNation reviews submitted anonymously by AutoNation employees. Read employee reviews and ratings on Glassdoor to decide if AutoNation is right for you.