AutoNation reviews

3.0

37% would recommend to a friend

(2,410 total reviews)

Mike Manley

39% approve of CEO

37% positive business outlook

AutoNation has an employee rating of 3.0 out of 5 stars, based on 2,410 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AutoNation employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Aug 29, 2018

The Walmart of car sales

Recommend
CEO approval
Business Outlook

Pros

This was my first car sales job. It taught me how to sell cars. Great customer interactions made my day! I knew I did a good job when they gave me a hug or a little gift. Gave me confidence.

Cons

Lots of cons: upper management would belittle you, make fun of/rip you apart in front of everyone, the payplan breeds weak salespeople/order takers and is in direct conflict with how the sales managers get paid. Employees don't care if a sale makes gross, they get paid based on units while management is on gross. Floor flooded with salespeople, they hire anything off the street (ever sit next to someone with recent charges for beating a woman? ), people would fight for half deals (cars 1-10 is $50 a car) so during slow months you're gonna have people after you for $25. Turnover is bad, partly due to the toxic culture in the dealership. The GSM would make thinly veiled threats to people about them getting fired in the middle of the showroom, would insult you, etc. Numbers were always faked (cars marked sold when the customer didn't even put a deposit down, appointments were faked, etc) The hours are terrible too. It got to a point I was starting to hate my life. It's a great way to learn how to sell cars though, and with the right sales managers on your side and teaching you, you can go anywhere. Never touching a corporate owned dealership again.

1.0
Apr 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Looks good on your resume, could open the door to other lucrative opportunities.

Cons

AutoNation has made many drastic changes to their internal structure. This change has caused many representatives to leave the company. It's the main reason why the company is having large hiring events, they are simply replacing the ones who left and not expanding, as they would have you believe. The first three months the company pays you $3000 monthly. After the three months are done, you are paid $2,000 monthly + commission. You will get paid $50 per car up till 9 cars, then it changes to $75 per car. There are other incentives attached to this amount, such as trade-ins and CSI's which you will be paid $25 for each. The average monthly gain with everything included for a salesperson who puts in the time and dedication is from $3500 - $5000 monthly. The reps making $6,000 - $10,000 have been with the company many years and have built a large book of business, they sell upwards of 25+ cars monthly. Which might sound like a small number, but in the car business, it's extremely challenging. My store has only one representative who reaches that amount monthly and has been with the company for 10 years. The main problem with AutoNation is the horrid work life balance. Expect to work 80 - 90 hours weekly to be able to reach the amount specified above. You will work random hours, one day you will have a 9am - 6pm time and the next it will be from 1pm - 9pm with a few 9am - 9pm sprinkled in. You are paid salary, meaning they will schedule you to work 55 hours weekly, the remaining 15 - 20 hours I spoke about above will come from staying late due to customers arriving late. The average time for a deal to close is about 4 hours. If a customer comes in an hour before you are scheduled to leave, then you are required to stay and attend that customer. In my store, management is EXTREMELY immature and love to play favorites.

avatar
AutoNation Response
9y
As a Sales Associate at AutoNation, some long hours and overtime are to be expected, as some sales take longer to close than others. However, we do not want you to feel that you’ll constantly be asked to work longer hours than required. We know this starts interfering with life outside of work, and should not be a recurring theme. If this continues, we encourage you to speak with your direct leader to figure out a solution for the both of you. We are truly sorry to hear about your disappointment with the structure of our pay plan and the internal structure of your store, and appreciate your feedback on our hiring events. We’re always looking for employee feedback when it comes to the growth of the company, and will take this into account when moving forward.
5.0
Feb 6, 2016

No pay increase

Recommend
CEO approval
Business Outlook

Pros

Great management, Amazing Co workers, Nice daily atmosphere.

Cons

No pay raises ever. There is no motivation to stay or excel if you know it's never going to matter because you will always only make 10 an hr no matter if you go above or beyond for the company

Viewing 7 - 9 of 2,410 Reviews

Glassdoor has 2,465 AutoNation reviews submitted anonymously by AutoNation employees. Read employee reviews and ratings on Glassdoor to decide if AutoNation is right for you.