Availity reviews

3.8

71% would recommend to a friend

(690 total reviews)
avatar

Russ Thomas

86% approve of CEO

74% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

690 reviews
1.0
Sep 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Outside of the call center Availity is great environment to work in. It has longer open hours allowing for a more flexible schedule which is great. They are very understanding for time off.

Cons

I would not work in the call center at Availity. Other departments are great to work for. The call center is poorly managed. It is a very draining and toxic environment. Many false promises for promotions and training. We were often told we would be trained in certain area next week, then its next month, then you are forgotten about. They have spread themselves too thin.

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Availity Response
7y
Thank you for sharing your experience at Availity. We have a very high standard for our customer service team so that we can provide best in class service to our customers who need our help. It is a priority to inspire our employees to be curious, stretch and grow through participation in engaging work that really makes a difference in the quality of healthcare information. We post jobs, support development and communicate company information. Ofcourse we can always improve! Let us know your suggestions by reaching out to us at AvailityHR@availity.com. We appreciate your feedback.
1.0
Mar 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Snazzy office, and its easy to collaborate, especially when you have no room or personal space to work in. Devs in team rooms are almost sitting on top of each other.

Cons

Its like going back to highschool, if you're not in the cool kid clique you will most likely get fired or they will make you miserable until you leave.

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Availity Response
9y
We value our talented employees and our culture of collaboration and innovation. Developer spaces are micro-communities at Availity, where team members work together in respectful, productive and meaningful ways. We offer room for flexibility and creativity in these spaces, as that is what are looking for in turn.
1.0
May 12, 2016

Toxic work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location, office set up, benefits, pay is ok, casual dress code, parking, agile-ish development based, some training online and onsite.

Cons

Leadership is a joke, no shared vision or plans, good old boy network, great employees and managers neglected, bad eggs retained and promoted, EEOC non-compliance...too many to list

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Availity Response
10y
We seek diverse backgrounds, experiences and opinions to help grow our culture and improve our products. Please contact us at AvailityHR@availity.com to provide any constructive feedback for us to share with our leadership team.
Viewing 28 - 30 of 690 Reviews

Glassdoor has 721 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.