Availity reviews

3.8

70% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

75% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
2.0
Nov 23, 2021

OK

Recommend
CEO approval
Business Outlook

Pros

Benefits are OK. Could be better.

Cons

Management needs to respect employees

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Availity Response
4y
Thank you for taking the time to write a review. While we always hope for more stars—all feedback is welcomed and encouraged. We’ve benchmarked our benefits as being well above market, and we’re proud of the offering – if you feel they could be better – just email us – we'd love the feedback. Maybe there is a custom offering we haven’t thought of? Let us know! Availity was just recognized for the second year in a row as a certified Great Place to Work™ company. This designation is a direct result of associate feedback/surveys. And, our high satisfaction scores were higher this year than they were last year. You cannot achieve these scores in an environment where there isn’t mutual respect among associates and management. However, we respect your experience as you describe and encourage you to speak with your manager or your HR business partner to identify any incidents where you’re feeling a lack of respect. Part of being a great place to work is having tough conversations and working through our differences to learn from one another and improve. Your HR Partner can even give you confidential tips on how to ask for what you need so that your conversation can be successful. Your success is everyone’s success, so let's get to work on making things better for you.
4.0
Nov 22, 2021

two month anniversary

Recommend
CEO approval
Business Outlook

Pros

The training is amazing, and the opportunities are endless! You are constantly learning, and everyone here so far are so friendly and willing to help out with any questions!

Cons

I wish there were at least longer lunches, especially when schedules change daily and it's non-stop calls for hours, a longer lunch period would help with the mental state (especially after dealing with angry callers consistently). (This is not really a con, just of a suggestion) I really don't have anything negative to say about the company.

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Availity Response
4y
Thank you for taking the time to share your review. Availity is a fantastic place to start your career in healthcare! And, as mentioned, we have a great team to support you along the way. Availity Client Services (ACS) is often the first point of contact our customers have, so we put a lot of effort into ensuring our call center associates clearly understand the expectations of the job and get the training and feedback they need to be successful in their role so they can grow their careers with us. Historically, Availity has always given an hour of time combined for lunch and breaks for our ACS associates. However, we are always looking for ways to improve, and your comments regarding this are timely. We recently surveyed our Associates for feedback regarding lunch and break preference, giving several options to consider. We will use those results to help make a decision that supports both our customers and our Associates' needs and communicate any changes to the team. More to come on this, and thanks again for your feedback!
5.0
Nov 19, 2021

Great place, great people

Recommend
CEO approval
Business Outlook

Pros

Team mates... the collaboration, the mentoring. Really great to feel a part of a team.

Cons

Company with a lot to do.. lots of work.. pace is quick.

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Availity Response
4y
Thank you for sharing this and highlighting our great culture!
Viewing 373 - 375 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.