Availity reviews

3.8

70% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

75% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
4.0
Jul 24, 2021

Very fast paced environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Modern and accommodating office space. Many benefits for employees. Good pay.

Cons

Expectations for customer service do not accommodate the employees mental health. Worked at an extreme pace & tracked to the very second. Not given time during the workday to finish workload & being forced to work overtime to avoid consequences for unfinished work.

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Availity Response
4y
Thank you for taking the time to write your review and for the positive comments on our offices, employees, and compensation. But we want to address a critical topic that you mention, mental health. Availity places a high degree of importance on mental health and is committed to promoting a life with balance. Each week, our CEO provides updates, and in many of them, he encourages associates to take the time to care for themselves physically and mentally. This summer, he also led the organization in a Chase your Goals challenge, where associates committed to working on or achieving a personal health or growth goal. We host virtual chair yoga for associates, and we hold lunch-and-learns that focus on topics from life stressors to cancer prevention to financial wellness. Through our Employee Assistance Program (EAP) all associates have access to free counseling sessions, and then there’s our robust Paid Time Off program. Availity is a fast-paced organization, particularly customer service. Anyone feeling stressed in their role is encouraged to speak with their manager, their HR business partner or to reach out for assistance through Availity’s free EAP program.
3.0
Jul 23, 2021

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers throughout the company

Cons

No proper training. Difficult works

3.0
Jul 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Medical/Dental insurance 401k Unlimited PTO for salaried employees Flexible work schedules Remote or office capabilities (office is recently remodeled) Nice people Decent pay

Cons

Availity has grown exponentially in the last two years, and not in a good way. We are twice as busy as we were last year, which was quadruple as busy as prior years. However, no additional full-time resources were approved (they were requested), which means we're all drowning in work right now with no light at the end of the tunnel. It's stressful and difficult work.

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Availity Response
4y
Thank you for taking the time to write a review. Our benefits team at Availity works hard to provide competitive benefits, so we appreciate your positive feedback—401k matching, unlimited PTO, flexible scheduling, remote options, and salary. We are sorry that our growth is causing you to feel stressed, so let's talk about our rapid growth. As our business grows, it is essential to make changes to accommodate that growth. Programs and processes that have worked for many years may not work the same as business increases. Growth isn't just about numbers; it's also about scale. How can we change the work we do to scale effectively with the business? Do we need more resources, or can we stop doing something because it no longer supports the company's goals? Your manager is probably thinking about this as well. All that said, we are adding headcount where we need it, and the organization has several open positions currently available. Read that again, we’re aware of the need for resources and ARE ADDING THEM. It's wonderful that your manager is awesome! We try really hard for transparency at the executive level. They work hard to help associates feel informed about our business. From Town Halls to quarterly All Associate Meetings, internal videos, and Friday updates from our CEO; our execs regularly share information and detail at a deeper level than most companies. We understand that transparency is subjective, but we can assure you that transparency is an objective of our leadership and internal communications team. We will close with this note; change is hard for everyone. We get it. We feel it. We are grateful for your contributions and encourage you to stick with us. It's an exciting time to be at Availity with so many good things happening right now!
Viewing 409 - 411 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.