Availity reviews

3.8

70% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

75% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
5.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Paid Training, Great Supervisors, Great Field

Cons

Fast Paced, A lot to learn

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Availity Response
5y
Thank you for taking the time to write such a positive review! As you mentioned, Availity is a fantastic place to start your career in healthcare. Through our Availity Client Services team, we are able to hire associates with little-to-no healthcare experience and provide them with foundational training for a successful career in healthcare. There are so many Client Services associates who have moved onto other Availity teams with great success stories of growth and longevity here at Availity. While learning the ropes can take time, we have people in place to support our new client service associates when they need help assisting callers. Thank you again for highlighting our fantastic team and noting Availity as a great place to work. We are glad you're here!
4.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Fun Environment, Cool Office, Great Coworkers

Cons

Repetitive Work, High Expectations, Felt disconnected from the rest of the company

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Availity Response
5y
Fun! Cool! Great! We couldn’t ask for a better description. Thank you for taking the time to write a brief review. Working in Availity Client Services (ACS), our call-center/customer support center, can be repetitive. But it’s a great way for associates who are new to healthcare to learn about our business and the industry. After one year, our ACS associates are eligible to move on to other roles within the company, and many do. We would also add that the quality of our customer service routinely ranks very high in the industry. These rankings mean that Availity ACS associates are very good at what they do and are learning valuable healthcare and customer service skills to help them in their careers. We have high expectations and hopes for all our associates, which is why you have great co-workers. And building relationships with those co-workers is vital to feeling connected to the rest of the company. Making these connections has been challenging for some during COVID, with everyone working remotely. But, typically, our ACS teams experience much camaraderie and feel very connected. Again, thank you for your feedback. We wish you much success in your career.
5.0
May 7, 2021
Recommend
CEO approval
Business Outlook

Pros

People, places and things - great people who enjoy their work and concerned for success at all levels from the individual employee to the client! whether remote or actual they're community focused, inside and out working to make a charitable difference locally and across the globe. Including the little things, a small note or virtual hug can make a difference and this company certainly does!

Cons

None to share at this time

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Availity Response
5y
Yes! Thank you for your kind words. We put so much energy into making Availity a great place to work, and your comments mean EVERYTHING! Your positive energy only adds to our culture, so keep it coming!
Viewing 424 - 426 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.