Availity reviews

3.8

71% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

74% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
5.0
May 3, 2021

ACS

Recommend
CEO approval
Business Outlook

Pros

PTO, Benefits, Flexibility, Leadership, WFH

Cons

Mentally draining, starting pay, requires ~1 year commitment to call center before promotion

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Availity Response
5y
Thank you for your positive review. We are happy to hear that you are enjoying the benefits and culture at Availity. These are two areas of focus for us, and it's terrific to see these items in your list of pros. When we think about compensation, we consider total rewards, which include benefits and flexible scheduling. There are also several other perks throughout the year. There's a lot to learn at Availity, whether you're joining the organization in a leadership role or as an entry-level Availity client services (ACS) associate. Healthcare is a challenging business, but it can turn into a rewarding career once you catch on. Fortunately, we offer several training opportunities for new hires and allow for space/time for new associates to learn. No doubt working in client services can feel draining, and helping our providers is challenging. Still, our customer service continually receives high scores from our customers and is often referenced as some of the best in the industry. These scores indicate that our ACS associates are learning and growing as healthcare and customer service professionals. After their first year, many ACS associates have moved on to more advanced roles within Availity. Again, thank you for your review. We are glad you're part of the Availity team.
5.0
Apr 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Great team work environment, amazing company culture, compensation, and benefits. Its obvious that management cares about their employees (starting with the CEO who takes time every Friday to touch base with the entire organization and communicate any changes). My management team has expressed interest and concern for our team's mental wellbeing as well, making sure that no one feels overloaded. Everyone that I have interacted with has been helpful. Working at Availity has been a breath of fresh air.

Cons

So far nothing bad that I can say!

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Availity Response
5y
Yes! Thank you for your kind words. We put so much energy into making Availity a great place to work, and your comments mean EVERYTHING! Your positive energy only adds to our culture, so keep it coming!
Viewing 427 - 429 of 691 Reviews

Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.