Availity reviews

3.8

71% would recommend to a friend

(690 total reviews)
avatar

Russ Thomas

86% approve of CEO

74% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

690 reviews
1.0
Jul 22, 2022

The worst company I have ever worked for...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved working with the hard workers. We all bonded from working in the trenches together.

Cons

HR/Management - never listened to feedback from employees Leadership just pushes you until you are literally about to have a breakdown; everything is always on fire. Completely unorganized. Poor management in the the Technology arena with no help or changes in place until things literally start to blow up. Pay is not great for IT managers/engineers/IT. You can easily leave and make more money and get appreciated more

avatar
Availity Response
3y
Thank you for taking the time to share your thoughts. We are sorry to learn that you didn’t feel heard or supported by your manager or HR, as we do welcome feedback from our associates. Thankfully, we do not hear these types of comments very often. We encourage associates to discuss their work experience, frustrations, proposed improvements, and career development with their managers. So many great things have come from having open and inclusive dialog—we wish you could have experienced that. Our managers and leaders are committed to continuous improvement and are working to refine organizational processes to support the business as we grow. We are always looking to improve communication and operate more effectively as a team and an enterprise. Transparency from leadership is paramount to delivering on our operating objectives, which is why we routinely host all-company meetings where our Executive Leadership Team provides updates and very candidly shares what’s working and where we might need to make improvements. With so much growth, this is an exciting time at Availity. Our technology teams are on the frontlines in driving tremendous change and efficiency for our healthcare system. Our teams are utilizing some of the industry’s most cutting-edge technology tools and methods to solve real-world problems, and we reward and recognize them for their efforts. Our customers look to us as innovators in our space because we have some of the best tech talents in the industry, which wouldn’t happen if we weren’t a competitive employer. Again, we are sorry to learn about your unusual experience. We appreciate your feedback and wish you much success in your future endeavors.
1.0
Jun 23, 2022
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck but nothing more. You can get something better somewhere else.

Cons

They advertise the "Certified Great Place to Work" certification like it means so much to the entire world but they don't try to make it a Great Place to Work. The survey used to obtain the certification only includes positive answers in the results so really it's a fake certification to go along with the fake management and fake CEO. Also, the CEO brags about himself too much and how much money he has and how much he donates to charity. They will continue to bug everyone to donate money all the time like employees really have extra money to give away like the CEO. It's good to dontate but I don't want to hear how much money the CEO has and he also needs to stop acting like the employees have that same amount of money.

avatar
Availity Response
3y
Thank you for taking the time to provide a review. Your feedback is essential, but unfortunately, your comments aren't very constructive for making measured improvements. Availity is much more than just a paycheck for most of our associates. For many, it's the start of a long and successful career in healthcare. And our Great Places to Work™ certification is legit. The designation comes from actual anonymous associate surveys administered annually by a third party. Our only influence over the results is to build an exceptional work environment and culture where associates can grow and thrive. There are so many reasons to enjoy working at Availity. From health benefits, 401K matching, and unlimited PTO to wellness and career development opportunities, associate recognition and rewards programs, and more. We have several talented leaders at Availity, including our CEO, Russ Thomas. Russ is another reason to love Availity. He is a highly respected leader in our industry and beloved by many at Availity. In a very competitive and technical sector driven by innovation, Russ has always prioritized people and relationships. Integrity is priority number one because walking the talk builds trust. And he firmly believes that you cannot succeed in business without trust--from associates, clients, and business partners. Philanthropy is important to Russ, but it's also a vital part of our culture at Availity, and we wouldn't want it any other way. We are sorry that your time with us was not a positive experience, and we hope you can find success and balance in your future roles.
5.0
Dec 14, 2020

Positive Company Culture

Recommend
CEO approval
Business Outlook

Pros

-Efficient interviewing process -Hiring a larger remote workforce -Rapid growth of company -Overall positive company culture

Cons

-Lots of work due to rapid growth of company -Business setting timelines rather than technology providing needed input

avatar
Availity Response
5y
Thank you for taking the time to write a review. It’s great to hear that your interviewing process went smoothly; we put a lot of energy into making this a positive experience for all our applicants. You’re correct; the company is growing in both new customers and staff. As a result of this growth, we have several new positions available, and there’s no shortage of work to be done. How we manage all that work is also part of our culture. Our goal is to work with our customers to reduce waste from the healthcare system, and we do that by streamlining processes and digitizing workflows. We are working to apply the same principles internally with enhanced project management and improved internal, cross-departmental communications. In our industry, we expect a certain amount of tech debt and you’re right that we need to plan time to double-check our work and leave room for the unexpected. Thank you for the reminder and thank you for taking the time to write a review. We are so glad you’re part of our team!
Viewing 46 - 48 of 690 Reviews

Glassdoor has 721 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.