Availity reviews

Thank you for taking the time to write your review and for the positive comments on our offices, employees, and compensation. But we want to address a critical topic that you mention, mental health. Availity places a high degree of importance on mental health and is committed to promoting a life with balance. Each week, our CEO provides updates, and in many of them, he encourages associates to take the time to care for themselves physically and mentally. This summer, he also led the organization in a Chase your Goals challenge, where associates committed to working on or achieving a personal health or growth goal. We host virtual chair yoga for associates, and we hold lunch-and-learns that focus on topics from life stressors to cancer prevention to financial wellness. Through our Employee Assistance Program (EAP) all associates have access to free counseling sessions, and then there’s our robust Paid Time Off program. Availity is a fast-paced organization, particularly customer service. Anyone feeling stressed in their role is encouraged to speak with their manager, their HR business partner or to reach out for assistance through Availity’s free EAP program.

Thank you for taking the time to write a review. We’re glad to hear you’re enjoying all the benefits that Availity has to offer associates. We’ve recently made several enhancements to our benefits program—so your feedback is appreciated! We hear you on our training. Our teams are hard at work improving our training for new hires and new Client Services associates. Healthcare is complex, and it takes a little time to ramp up your knowledge and feel comfortable speaking with customers; we know that. However, we’ve learned that most reps learn better/faster once they start helping customers, so we try to get folks on the phones as quickly as we can. Again, thank you for your review. We’re glad to have you on our team!