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      Availity

      Engaged Employer

      Availity reviews

      3.8

      71% would recommend to a friend

      (691 total reviews)
      avatar

      Russ Thomas

      86% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      691 reviews
      5.0
      Aug 14, 2020

      Client Service Representative

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive management team, work remotely due to pandemic, opportunity for growth, starting pay is decent

      Cons

      Customer service can be taxing sometime when you are trying to please people.

      avatar
      Availity Response
      5y
      Thanks for taking the time to write such a positive review. Your work in the call center is very important, and we understand that it isn’t easy. The call center is very often the first point of interaction that our customers have with Availity. That customer experience is our number one priority and critical to our continued success. Thank you for all that you do!
      5.0
      Jul 21, 2020

      One of the best companies to work for

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment, Great team members, great Benefits,wonderful Work/Life Balance

      Cons

      I don't have any Cons so far

      avatar
      Availity Response
      5y
      Thank you for taking the time to share such an awesome review! We are glad to have you on the team.
      4.0
      Jul 7, 2020

      Great place to start; even if remote!

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Encouraging staff and management has made a direct impact on my time at availty! Kind customers outweigh any poor experiences!

      Cons

      As a member of the first ever class of remote Client Service Representatives, I have seen some aspects where they have dropped the ball on complete training. While newer groups have been fully trained, my group has only been trained on the basics.

      avatar
      Availity Response
      5y
      Thank you for taking the time to write your review. We're glad that you're enjoying your time with us, and we do have some of THE BEST customers! We hear your comments on training and are continually working to improve the training processes for new client service associates. Sometimes, anticipated call volumes can impact our training schedules too. I'm sure you understand.
      Viewing 136 - 138 of 691 Reviews
      Related searches: Availity jobs | Availity salaries | Availity benefits | Availity interviews
      ReviewsAvaility reviews

      Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.