Is Availity a good company to work for?

Availity has an overall rating of 3.8 out of 5, based on over 722 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 70% of employees would recommend working at Availity to a friend and 75% have a positive outlook for the business. The best reviews about Availity have been left by employees working as Software Engineer II , Software Engineer and Client Services Technical Support Specialist I .

Does Availity pay their employees well?

According to anonymously submitted Glassdoor reviews, Availity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Availity. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Availity?

70% of Availity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Availity 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Availity?

Client Service Representative (46) , Software Engineer (19) , Customer Service Representative (17) , Client Services Representative (14) , Client Services Technical Support Specialist I (13) , Software Engineer II (13) , Senior Software Engineer (10) , Product Analyst (9) , Product Owner (9) , Account Manager (8) , Customer Service Representative (CSR) (8) , Program Manager (8) , Client Service Representative I (7) , Manager (7) , Technical Support Specialist (7)

What are the pros of working at Availity according to real employee reviews?

"Great people to work with who continue to help encourage you to grow within the company." ((in 63 reviews)); "Great benefits and 401K." ((in 54 reviews)); "A good work life balance" ((in 45 reviews)); "Pay is good and company is growing so very stable" ((in 35 reviews)); "Unlimited PTO which is encouraged" ((in 32 reviews))

What are the cons of working at Availity according to real employee reviews?

"The company's failure to address the double standard policies, lack of accountability, biased management practices, and intrusive time tracking damages its credibility and reputation." ((in 20 reviews)); "Most of the development teams work together in a room and do not have much privacy." ((in 5 reviews)); "Favoritism is rampant." ((in 5 reviews)); "The CEO brags about himself and could learn how to ne humble." ((in 4 reviews))

What are employees saying about Availity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Availity layoffs and their outlook for job security at Availity in 2026.

What are the top reviewed Availity locations?

Jacksonville , Indianapolis , Richardson , Chicago , Dallas , New York , Denver , Tampa , Philadelphia , Atlanta , Durham , Miami , Birmingham , Lombard , Richmond , Haymarket , Grand Island , Madison , Phoenix , Tucson , Helena , Charlotte , Minneapolis , Little Rock , Signal Mountain , Piney Flats , Brentwood , Carmel , West Lafayette , Cincinnati

Availity reviews

3.8

70% would recommend to a friend

(691 total reviews)

Russ Thomas

86% approve of CEO

75% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

691 reviews

4.0

Aug 2, 2022

Work Experience

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great job security and benefits

Cons

Difficult to be promoted without a degree in specific areas such as computer science or engineering in addition to years of experience.

Availity Response

3y

Thank you for taking the time to write a review. We love that you feel secure in your role and that you’re enjoying all the benefits we have to offer our associates. Promotions come in all different shapes and sizes—depending on the role, the department, the required skills, etc. Some of our more technical positions may require a degreed skill, but many do not. Hiring from within is an integral part of our career development and culture. We encourage you to meet with your supervisor or manager to develop your individual development plan (IDP) to map out your growth path. Because we serve millions of providers across the country and successfully manage a consistent volume of calls, we must follow a reasonably prescriptive call escalation process. But your advice is heard—and we can take a closer look to see if there are opportunities to adjust our operations and provide additional managerial support where needed. Again, thank you for your review. We are so glad to have you on the team!

5.0

Aug 1, 2022

Best Place to Work!

Learning content developer

Recommend

CEO approval

Business Outlook

Pros

Availity is by far the best company I have worked for. They truly mean work-life balance, trust and respect employees, and have a team like atmosphere. The company is driven towards growing and evolving while keeping in mind employees and customers because together is how we are all successful. They pay employees well and benefits are wonderful!

Cons

No cons for Availity, you will NOT be disappointed if you join the team.

Availity Response

3y

Thank you for this awesome review! We are so glad to have you on the team.

2.0

Jul 27, 2022

Low pay

Software developer

Recommend

CEO approval

Business Outlook

Pros

Vacation time, working remote, flexibility

Cons

Low pay (not keeping even up with inflation), lots of people quitting & getting hired to refill positions (new training needed for them, long gaps in-between), apparently some nepotism (some people you really see them being promoted way up quickly, you wonder why), no transparency on career advancement requirements

Availity Response

3y

Thank you for taking the time to write a review. When we talk about compensation, we encourage associates to consider total rewards, which includes our annual bonus program and a full suite of benefits. Our unlimited PTO program for exempt associates and generous PTO accrual program for our nonexempt associates is just one of those benefits we offer to allow our team to relax and recharge throughout the year. Anyone can be successful at Availity, and we love to promote from within. We offer opportunities such as working with your manager on individualized development plans (IDPs) to map out the growth path and our Passport Program, which allows associates in our Contact Center to job shadow in other areas of the business. We are proud to have multi-generational family members working here; it truly speaks to our Great Places to Work recognition if you invite your family and friends to join us. Everyone is held accountable for their performance, and individuals are promoted based on their contributions and success. Please look at our open positions and reach out to the hiring manager or your HR business partner to let them know you're interested in the role or if you would like to discuss career development opportunities. Again, thank you for writing your review. Please make sure you speak with your manager about your concerns. With open and inclusive dialog, we can resolve many issues.

Viewing 292 - 294 of 691 Reviews

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