Avalara reviews

3.1

49% would recommend to a friend

(1,566 total reviews)
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Hugo Sarrazin

55% approve of CEO

49% positive business outlook

Avalara has an employee rating of 3.1 out of 5 stars, based on 1,566 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avalara employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Apr 22, 2016

Don't Do It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual work environment, Great Co-Workers, Good Product, Good Work/Life balance.

Cons

The organization is disconnected. While HR and the CEO tout their "Key Traits," management does not practice them (at least in the sales/account management organization). Much of management were Bainbridge residents who must have been friends with the CEO - these people would not be in these roles in any other SaaS organization. Most would be bothered by questions or, as in the case of one, she would never leave her office and meet with her team. Senior sales management constantly belittled their employees in front of others or talked about them behind there back.

2.0
Feb 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Avalara really has a great product, and it made the Inside Sales job so much easier because I honestly believed that what Avalara had to offer businesses would be beneficial to them. There are some really awesome people to work with who are always willing to help. Avalara is a growing company with awesome potential.

Cons

Communication between Inside Sales and Marketing is absolutely discouraged- even though Marketing directly provides leads that the IS reps are supposed to work every day. There is obvious favoritism from management (i.e. there can be certain reps that have consistently low quota numbers 6 months or more and never have anything come of it, whereas a new fully hired employee can have a bad few months and then be dismissed for "performance issues"). It has been noted in previous reviews that if you are generally referred in by another employee and are from Bainbridge Island, that you're pretty much set for your time there- I found this to be accurate as well. The actual job is stressful, they did change the amount of daily calls and so now it's less than before which is easier to achieve, but they took away the ability for IS reps to qualify 3 different kinds of leads that were allowed previously without adjusting the quota for the month. The office is extremely competitive and oftentimes when there is an influx of "good" leads (i.e. tradeshows, webinars, etc..) IS reps have to scramble to "claim" these leads, otherwise they might lose their high priority lead to whichever rep "touched base" with the company first.

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Avalara Response
9y
Hi, I’m the new CMO of Avalara. One of the teams I’m now responsible for is our Inside Sales team (also known as ISR or more recently called SDR). This is a high-performance, energetic team that makes and receives calls from prospective customers to provide an overview of our solutions and qualify leads to pass over to our sales team. This is a hugely important function for is – it is often a customer’s first direct experience with Avalara, and is also a great entry point for people who’d like to kick off a great career at our fun, growing company. I’ve seen some of the feedback on Glassdoor, and have also talked with many members of the team and have gotten a ton of great feedback. While Inside Sales or Sales Development positions are not right for everyone (it’s a challenging but rewarding experience!), we are making many improvements to ensure this is a positive, high-performance work environment that pays well and helps develop the team for future roles in the company. And, we’re hiring! So, if you are a motivated, performance-driven, self-starter in Durham or Seattle who is looking to kick off a great career in high tech sales and marketing, check out http://bit.ly/2oJfYAe
3.0
Dec 11, 2015

Mixed experiences at this growing SaaS biz

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of smart and motivating peers. Some good managers. A great place to get experience at a company that represents "success story" on your resume. Enough budget to have support for initiatives that can make a difference for company performance.

Cons

I was recruited with options and a promise that an IPO was a sure thing in the short term. That was two years ago. CEO seems to be in hiding. Major sexist "good old boys club" vibes fostered by CEO and his buddies in other senior leadership roles. They seem to care more about "fit" with this group than executive performance, as evidenced by some of the smartest and most capable leaders not really seeming to be a part of this club. And where to even begin on the prevalence of nepotism.

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Glassdoor has 1,766 Avalara reviews submitted anonymously by Avalara employees. Read employee reviews and ratings on Glassdoor to decide if Avalara is right for you.