Avalara reviews

3.1

49% would recommend to a friend

(1,567 total reviews)
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Hugo Sarrazin

55% approve of CEO

49% positive business outlook

Avalara has an employee rating of 3.1 out of 5 stars, based on 1,567 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avalara employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Sep 11, 2015

A really bad place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not Many... a pretty place to work at basically the Hawaian theme is copy of Salesforce look.

Cons

Too Many- Alot of unprofessional people that wont take responsibility for themselves. No raises. There mentality is "you should be lucky to work here" And every one is "friend of friends" If you are looking for low pay, no raises, management structure with no direction, no career growth, and managemement that is not willing to hear your opinion--- you came to the right place

1.0
Jan 20, 2026

An ethically hollow, nepotistic organization that consumes people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None that justify the cost. There are talented, principled individuals inside the company, but they succeed in spite of the organization, not because of it.

Cons

Avalara has a profoundly cynical, extractive culture built to benefit a small group at the top while systematically consuming everyone else. Nepotism and favoritism are not edge cases here; they are the operating system. Advancement, protection, and influence are reserved for insiders, regardless of competence or impact. If you are not in the favored circle, your performance does not matter. Your loyalty does not matter. Your long-term contribution does not matter. Human decency is absent from decision-making. Employees are used aggressively, burned out, and then discarded with indifference. The company does not invest in people, it drains them dry. Even long-tenured executive leaders are cut abruptly when convenient, often after years of service, signaling to everyone else that no level of dedication provides safety. Leadership avoids accountability at all costs. Structural failures are reframed as individual deficiencies. Poor managers are protected, while those who challenge dysfunction are quietly marginalized. Transparency is replaced with narrative control and an obsession with optics over substance. Values are marketing language, not operational reality. When employees raise serious concerns, the response is delay, deflection, or procedural stonewalling until the person gives up or leaves. The organization does not correct course, it waits people out. This is a use-you-up-and-move-on company. If you are looking for ethical leadership, psychological safety, or long-term growth, look elsewhere. This is coming from someone who has interacted with executive-level leaders. Run. Oh, and they are playing shell games with their revenue generation strategies (read: sticky contracts that they inflate once a customer is trapped). You have been warned.

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Avalara Response
4mo
Thank you for taking the time to share your perspective. We aim to foster a workplace where employees feel respected and supported, and we’re sorry to hear this has not been your experience. We take comments like these seriously, and we encourage you to contact avalisten@avalara.com so we can learn more about what you’ve observed.
1.0
Jan 14, 2026

Super Chaotic Upper Management Making It Impossible to be Effective.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really, not many at all.

Cons

Incredibly disorganized higher-level management causing absolute chaos downstream. Every person I interact with who isn't in higher-level management describes this company as a dumpster fire and says they've never been so ineffective at getting stuff moving forward. Obsession over AI and outsourcing work is going to be the downfall of this company. STAY FAR AWAY.

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Avalara Response
6mo
Thank you for taking the time to write about your experience. We strive to create a supportive and effective environment for our teams, and we’re sorry to hear you feel we missed the mark. If you’re open to sharing more, please contact us at avalisten@avalara.com.
Viewing 49 - 51 of 1,567 Reviews

Glassdoor has 1,767 Avalara reviews submitted anonymously by Avalara employees. Read employee reviews and ratings on Glassdoor to decide if Avalara is right for you.