Avalara reviews

Poor communication between different business units. Ineffective Middle Management. Some 'managers' don't understand different Avalara products/services-let alone their own. Upper Management takes very 'top-down' approach. Poor listening skills. Wastes time/resources. Difficult to affect change. Poor performers allowed to remain with company based on 'who you know.' Salaries lower than comparable positions within other companies.

Senior leadership has sold out completely. The private equity overlords say jump, and Scott and the crew say "how high?" I imagine they're getting rewarded nicely with bonuses and equity grants for their compliance. The company is in the process of shifting 70% of the workforce to cheap labor markets (primarily Pune, India) by the end of next year. There was a major layoff in 2023 and a significant number of terminations for performance (silent layoffs) in 2024. Employees were encouraged to give false scores on the annual Gallup engagement survey. Anything below a 5 was grounds for firing your manager. Why even have the survey if you're pressuring people to lie on it? Leadership insists upon gaslighting the remaining employees into believing the company is still a great place to work with a unique culture. While it used to be a fun, quirky place to work prior to the sale, that is no longer the case. Just do your job, keep your head down, and hope they don't decide to let you go so they can move your job overseas.